newbie here

[pretty polly]

Hi bugaloo41 not two sure how can you check this

[khenryashley]

On the front left hand side of the box it will have a name.
The Box or the Box super or the box super USB.

[bigfella]

if it just say starview on it its a 1. if it says starview the box its a 2 .if it says starview the box super its a 3.if it saysthe box super u sb it the starview 4 ................. p p there s plenty of good peeps on here who will help...wat do u need to kno

[boomer39]

dear pp, a little more info please..ie, when and where you got your starview box from, have you got a usb on back of box(sv4), have you got a null modem cable. have you read any of this forum before posting your "?"....ynwa...................

[pretty polly]

if it just say starview on it its a 1. if it says starview the box its a 2 .if it says starview the box super its a 3.if it saysthe box super u sb it the starview 4 ................. p p there s plenty of good peeps on here who will help...wat do u need to kno

it says the box super on it does this help

[boomer39]

yes, its probably sv3. thats one ? answered.... more please.dying to help you...ynwa...

[pretty polly]

It was working fine this morning all the $ channels went of

[bugaloo41]

pretty polly you can fix this almost certainly easily.

on your remote press menu

> then type numbers 1570

> now the cas menu appears - check the bottom option key emulation is on

> move the > or < key to change it

go back to tv and that should be you.

if it still doesnt work go back into cas menu and press the option default key and go back to tv.

[pretty polly]

Ok I am pressing 1570 and nothing please help

[boomer39]

Ok I am pressing 1570 and nothing please help

finally getting somewhere, press menu, system info... what api vers have you got?..thats a start..how long have you had box etc, etc....ynwa

[pretty polly]

No pressing 1570 doing nothing

[bugaloo41]

pp exit back to tv.

using remote press menu

now do nothing else but type in 1570

if that dont work

press menu then scroll to parental control and press ok then on remote press info button then 2004 this will also bring up the cas system.

[pretty polly]

No nothing tryied 20 times now nothing

[bugaloo41]

have you tried the alternative option i posted?

[pretty polly]

Just been trying bugaloo nothing