Starview 7 Not connected

[Keptboy]

Box says not connected
running starview 7 and starview 6
ip address is ok
subs are ok
internet fine on pc
any issues?

thanks

[cactikid]

does box modem and router need a reboot,is there a pin to enable connection to internet?

[Keptboy]

Ive reset both boxes and router
both boxes still says not connected

[borolads2]

sounds silly have you pressed 1819

[Keptboy]

yes done that at a loss

[borolads2]

yes done that at a loss

sent you a pm ask jake and kiddy

[Keptboy]

hiya tried again and now all working totally weird but thanks for all your help