sub titles on the box super usb.

[benny/9]

hi all.
please bear with me on this i know very little about cable receivers
and would like your help with this sub title problem please
should the sub titles be working on most of the chns on this box,
they are working on the bbc 1 and 2 itv and chn 4 but not on channel 5
and it's not working on the film channels etc: the box has this
file on it [1.07 dated 23/12/08] and all channels are open
but my brother is profoundly deaf and if possible he realy
needs the sub tittles to enjoy his viewing,
is the lack of sub title info the same for all box super users ?
do you other users have the sub titles working on most channels?
i assume you can factory re-set the receiver like i can with my sat system?
if you can would this help? any advice or help you can offer would be very
helpfull

[khenryashley]

You have the correct firmware on.
I have my SV4 unplugged at the moment so I can't tell you if the sub tiltles work on all channels.
I am sure one of the guys will tell you shortly.
(if I get mine plugged back in I will let you know)