STARVIEW 4 wont turn on!?!

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  • andy3333
    Junior Member
    • Dec 2008
    • 29

    #1

    STARVIEW 4 wont turn on!?!

    Hi every1, hope sum1 can help me?

    I have had the box super usb for about 4 months and the other day my missus turned it off at the back.

    Well when i got in i went to turn it back on and nothing happened no power no nothing.

    She turned it off because i had just brought an external caddy with which i put an ide hard-drive in so i could record etc.

    Well she came in one day and the hard-drive was screaming and smelt a bit burny so she turned it all off, box first tho "she says" as i know it can harm the starview if a usb is pulled out before turning the box off.

    Then when i came to turn the box back on nothing happened no power nothing.

    I have had the plug in bits and changed the fuse several times with no joy also took case off box and all seemed to be connected, i just dont understand how she can turn it off one minute then it doesn't work the next weird?

    I am from the Nottingham area?

    Havn't had chance to take it to an electrical repair shop yet hope you can help!

    regards Andy.
  • cactikid
    V.I.P. Member
    • Sep 2008
    • 12017

    #2
    switches at back can be a problem if u keep on switching on/off.if u pull out usb while powered on u can brick it but u usually see a 4 didgit number on display.

    Comment

    • andy3333
      Junior Member
      • Dec 2008
      • 29

      #3
      Originally posted by cactikid
      switches at back can be a problem if u keep on switching on/off.if u pull out usb while powered on u can brick it but u usually see a 4 didgit number on display.
      Yea, ok but there isn't no four digit on display there is no power going to system at all.

      I dont usually switch it off at the back any more suggestions please?

      Comment

      • satsmo
        V.I.P. Member
        • Jun 2008
        • 6397

        #4
        You said the drive that was attached to it was "burning", that doesn't sound too good. If it was powered from the SV4 USB then you may have damaged that or the PSU.

        Bring it to your local electrical shop as you have said and let them take a look at it.
        I refuse to answer that question on the grounds that I don't know the answer. - Douglas Adams

        Comment

        • andy3333
          Junior Member
          • Dec 2008
          • 29

          #5
          external hard-drive?

          hi, is an external caddy with an ide hard-drive ok to use as the drive or am i putting my box at risk?

          Comment

          • cactikid
            V.I.P. Member
            • Sep 2008
            • 12017

            #6
            what size as there is a size limit to use?

            Comment

            • andy3333
              Junior Member
              • Dec 2008
              • 29

              #7
              hard-drive

              Its only an 80gb its the old connection ide i think the long jumper lead n the 4 pin plug would that make a difference.

              i have seen 160gb ones specially for the SV4 on ebay but they cost nearly ?60 which i couldn't afford at the time so i went that option as i already had the 80gb

              what do you think?

              Comment

              • andy3333
                Junior Member
                • Dec 2008
                • 29

                #8
                its working!!

                Excellent i'm well pleased i got my box back on line 2day

                Even though it did cost me ?nearly 40 to get it repaired

                it was the PSU

                i thought you could get psu for about ?10-15 or not??

                Comment

                • satsmo
                  V.I.P. Member
                  • Jun 2008
                  • 6397

                  #9
                  Bit steep as you said but I assume that included labour, albeit still a bit rich. Did they replace the entire PSU or was it a capacitor or diode problem?
                  I refuse to answer that question on the grounds that I don't know the answer. - Douglas Adams

                  Comment

                  • andy3333
                    Junior Member
                    • Dec 2008
                    • 29

                    #10
                    Originally posted by satsmo
                    Bit steep as you said but I assume that included labour, albeit still a bit rich. Did they replace the entire PSU or was it a capacitor or diode problem?
                    the entire psu he siad it was part of the main board, i tried to knock him down and said you could get a new psu for about ?10-15 he said noway it comes with the board???

                    Comment

                    • andy3333
                      Junior Member
                      • Dec 2008
                      • 29

                      #11
                      HD

                      the sv4 doesn't have high definition does it?

                      if not, why not !

                      the external hdd that was plugged into my sv4 was powered separately through the mains which would have surged it, right.

                      Comment

                      • satsmo
                        V.I.P. Member
                        • Jun 2008
                        • 6397

                        #12
                        PSU is separate at least it was last time I looked will look again to verify tomorrow.

                        Your box is fixed there is little you can go after the guy for unfortunately. Best to be there when they re fixing it, although I know this is quite hard to do at times.

                        And no the SV4 is not a HD box and the surge, (if there was one did not necessarily come from your HDD).
                        I refuse to answer that question on the grounds that I don't know the answer. - Douglas Adams

                        Comment

                        • andy3333
                          Junior Member
                          • Dec 2008
                          • 29

                          #13
                          ok tnx again.

                          Comment

                          • andy3333
                            Junior Member
                            • Dec 2008
                            • 29

                            #14
                            Originally posted by satsmo
                            PSU is separate at least it was last time I looked will look again to verify tomorrow.

                            Your box is fixed there is little you can go after the guy for unfortunately. Best to be there when they re fixing it, although I know this is quite hard to do at times.

                            And no the SV4 is not a HD box and the surge, (if there was one did not necessarily come from your HDD).
                            just a quick 1,

                            have any of the previous starview boxes been high definition as my friend reckons his is, i'm sure his model is either 1 or 2 which i find very hard to believe?

                            Comment

                            • satsmo
                              V.I.P. Member
                              • Jun 2008
                              • 6397

                              #15
                              There are no HD Starview STBs, maybe your friend has a different model like a Eurovox EX7000 which is HD. If its an SV1 he is lucky he still has SD
                              I refuse to answer that question on the grounds that I don't know the answer. - Douglas Adams

                              Comment

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