Starview 5 - HELP PLZ - only terrestrial channels

[nwcouple19]

Hi All,
Please help, have a Starview 5 box and have lost all the channels apart from terrestrial ones, live in Wigan area.
All advice welcome. Thanks.
Libby

[frickerd]

hi im not sure if you have gone over to nag 3 yet.
but heres few things to try

check that the key code data has'nt gone off you can do this by pressing menu then pressing 1570

do a factory restore, rescan and dont for get to put the key code back on (by pressing 1570 on the menu screen)

[nwcouple19]

thanks but didnt work

Hi,
Thanks for quick response but it didnt work, sorry really new to this, can I ask a couple of questions?

When you go into 1570 and store the keys 00 and 01, do you have to change the key data?

What is nag3?

[cactikid]

menu1570 ,as when you factory reset and auto scan your provider keycode enable is off,you need to switch it back on-
menu1570-keycode enable and exit out.


nagra3 is a new encryption and when it comes to you channels will go,only 1-5 left=no fix.

[frickerd]

hi you should not need to alter any of the keys just turn the key day on, nagra 3 is a new way virgin is encrypting its service thus making these box dead its slowly being brought in around the country