starview 6

[abdeljam]

thank you very much

[EAMO 2]

hi chavs i am losing signal as i scan for channels only getting 209 channels instead of 285 have tried many ways with no joy any help would be most greatful thank you

Check all cables & connections are OK. What signal strength is
showing on screen. If you scanned on 6952 try a scan on 6887.
If you are paying for broadband only your signal may be capped
by provider. Try removing any splitters during scan

[abdeljam]

starview 6

thanks for your reply man, have scanned on all 3 num settings and auto how do you get signal un capped, im on 10 mb with phone but no tv

[EAMO 2]

thanks for your reply man, have scanned on all 3 num settings and auto how do you get signal un capped, im on 10 mb with phone but no tv

You would have to pay basic TV package to get stronger signal.
First make sure it's not dodgy cable, connection, or splitter.
What signal levels are showing on box. You could try a signal
attenuator, they only cost a couple of pounds & often do the
trick.

[abdeljam]

my signal is 95% on both s&q but it goes off at 27% comes back at 35% carrys on scan then goes off at 67% back 78% does 100% scan with only 209 channels

[cactikid]

when scanning i presume you have a coaxial connection only and not got lan port cable inserted,and you are doing a factory reset,then power off for a min at back,then rescan when powered on again.

[abdeljam]

sig still breaks no joy but still have a happy soul thanks kid

[EAMO 2]

sig still breaks no joy but still have a happy soul thanks kid

Have a look at syst.info in box menu, see is Carling 1.03 s/w
shown there. If not flash 1.03-STARVIEW 6 to the box. It's in
DOWNLOADS. Then try scanning again. I would scan box at a
neighbours house who is on same provider. Then connect at
your house & see what signal levels are like when watching
channels

[abdeljam]

have scanned at next house who has tv sub but still no joy sig still breaks up sig is 95% when watching other channels

[abdeljam]

have put 103 &101 firmware with no luck

[EAMO 2]

have put 103 &101 firmware with no luck

What's the history with box. Is it new or have you got it for a
while. If it's a new box make sure it's not a Starview 7. Your
signal strength seems OK but your signal quality seems high.
Most boxes quality would be around 60%+. I don't have one of
these boxes to check it. Maybe someone who has Starview 6/7
would post their signal strength & quality so you could compare.
I presume you have co-axial cable connected to cable-in. I have
never heard of a box with fluctuating signal like this during a
scan. If you can't sort it out you could return to supplier for
replacement

[abdeljam]

thanks he has my address but i dont have his i think i have been palmed off, 120 in august worked for 2 months and then this i think they want me back on the juggs been dry for 10 years have spent a month trying to sort out maybe santa will bring a box thanks man and merry xmas