Starview 7 problem

[super jumbe]

Go to menu-option-network can you see ip address like 192.268.-.-.

[EAMO 2]

tried all of those guys still doesnt seem to be getting recognised, broadband provider is VM

Presume this is new box, wonder if mac address of box has not
been registered with server by supplier.
Might be worth flashing with 1.03 firmware, then you can check
that all settings are correct in box menu. These settings are not
accessible with 1.04 firmware Follow these setup steps with 1.03
Digital Kaos - Downloads - starview 7 Firmware & Instructions
Other option is to manually enter values in IP setup

[dashlee]

ok will try taking it back to 1.03
thanks

[EAMO 2]

ok will try taking it back to 1.03
thanks

Try the 1.03 first & see how you go. Entering IP values manually
can be hit & miss. Depends how computer savvy you are.
I only had this problem once & I copied values from X-box to SV
box. Then disconnected x-box from router. Connected SV box to
router & connected after reboot.
I then connected x-box to router & did auto-connect & it connected no problem

[dashlee]

had the box for few month was working fine then just wont connect all of a sudden

[EAMO 2]

had the box for few month was working fine then just wont connect all of a sudden

That doesn't sound good. Go ahead with what you were trying
anyway. There was talk recently about SV server disconnecting
boxes which had been connected to server for 1 year. Would be
wondering have they disconnected your box in error. You could
query it with supplier
You could always try the simple things. Check LAN-cable is OK
or try diff router port & make sure router led lights up for port.
When trying these steps make sure box IP is set to AUTO

[dashlee]

the box isnt that old bought them together, the led light on the router doesnt even light up when its connected in any of the ports

[smirnoff_rules]

have u tried another internet lead

[dashlee]

yeah tried another network cable but still the same

[smirnoff_rules]

if u plug that cable into a laptop does the light on the router come on

[dashlee]

yeah, i have brought the second box upstairs so ones on top of the other, soon as the other box is plugged in the led lights up straight away

[smirnoff_rules]

write down wot it says in network setting and wot it says on the working box

[dashlee]

on the working box it has 192.168 etc but on the box that isnt working its just full of zeros, its set to auto aswell

[smirnoff_rules]

can u manually add 192.168.+.+++ ie add the same numbers but one digit higher

[smirnoff_rules]

also get a torch and look in the internet port and look for bent pins