starview hd combo down in north west

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  • thekings
    Member
    • Sep 2009
    • 68

    #1

    starview hd combo down in north west

    hi is there anyboby elses starview hd combo down mines been down all night and even today i checked still no channels it says dissconected please can someone know if they got same problem thanks
  • EAMO 2
    DK Veteran
    • Nov 2008
    • 1201

    #2
    Originally posted by thekings
    hi is there anyboby elses starview hd combo down mines been down all night and even today i checked still no channels it says dissconected please can someone know if they got same problem thanks
    Make sure LAN-cable is pushed home at both ends
    You could try rebooting router & box. It's possible server has
    disconnected your box if you have been using it 12 months, as
    box usually shows connected or not connected

    Comment

    • nicolaordish
      Newbie
      • Nov 2010
      • 17

      #3
      had the same problem this morning just unplugged everthing then plugged back in all channels came back on.

      Comment

      • irishbluestaffy
        DK Veteran
        • May 2010
        • 611

        #4
        still having troble with mine,mine says 2011.01.05,when it runs outit came on at lunch but back off now

        Comment

        • EAMO 2
          DK Veteran
          • Nov 2008
          • 1201

          #5
          Originally posted by nicolaordish
          had the same problem this morning just unplugged everthing then plugged back in all channels came back on.
          When your box was not working did screen show not connected,
          connecting, or disconnected
          Now that your box is working could you look in IP-setup & see
          are all lines filled in with digits or is dsn2 server line 00000000

          Comment

          • EAMO 2
            DK Veteran
            • Nov 2008
            • 1201

            #6
            Originally posted by irishbluestaffy
            still having troble with mine,mine says 2011.01.05,when it runs outit came on at lunch but back off now
            Just asked another member to check his IP setup to see is
            dsn2 server line filled in or not, did you think of checking when
            your box came back on.

            Comment

            • irishbluestaffy
              DK Veteran
              • May 2010
              • 611

              #7
              i checked mine and all had numbers next to each 1 now its not working again dns2 is 12 zeros,as i was typing this the box is now working,this is doing my head right in

              Comment

              • EAMO 2
                DK Veteran
                • Nov 2008
                • 1201

                #8
                Originally posted by irishbluestaffy
                i checked mine and all had numbers next to each 1 now its not working again dns2 is 12 zeros,as i was typing this the box is now working,this is doing my head right in
                It's playing with you alright, sounds like problem is router. What
                prov are you using for internet. Did hear of problems with TT
                broadband

                Comment

                • irishbluestaffy
                  DK Veteran
                  • May 2010
                  • 611

                  #9
                  vermin and got the superhub

                  Comment

                  • EAMO 2
                    DK Veteran
                    • Nov 2008
                    • 1201

                    #10
                    Originally posted by irishbluestaffy
                    vermin and got the superhub
                    You should not be having any problem with internet connection
                    then. If it acts up again with dns2 00000000 check is LED lit on
                    hub for port box connects to. Might be no harm to connect box
                    to diff hub port. Hope it's OK since

                    Comment

                    • irishbluestaffy
                      DK Veteran
                      • May 2010
                      • 611

                      #11
                      box is now off again light is on in the port it just say scrambled

                      Comment

                      • EAMO 2
                        DK Veteran
                        • Nov 2008
                        • 1201

                        #12
                        Originally posted by irishbluestaffy
                        box is now off again light is on in the port it just say scrambled
                        Don't know what to say to you, Staffy. Is dns2 line all 00000000
                        again. Seems to be only you having this problem. First check your
                        signal strength & quality on box & post back values. Then go to
                        network connections on PC & disable connection that is serving
                        your box. Then enable it & don't exit page until it shows enabled.
                        If this works for you don't turn off box when not in use.
                        What I would do is fac-reset box, re-flash with latest firmware,
                        unplug LAN-cable, scan for channels,re-connect LAN-cable,
                        reboot router & box. If box not connecting disable/enable network
                        connection. If you get box working don't turn it off for a week &
                        see does problem re-occurr. When box is not working does it say
                        not connected,disconnected, or connecting on lower screen
                        Digital Kaos - Downloads - Starview HD LAN Combo Carling+_F531_1207

                        Comment

                        • irishbluestaffy
                          DK Veteran
                          • May 2010
                          • 611

                          #13
                          thanx for your help eamo 2,well iv been playing about with settings since my last post and iv come across a strange way,in the network box and ip setup turn it off and it works turn it on it disconnects iv tried this 6 times and it works every time strange,also in the in the automatic scan i have to change the frequency start from 306 changed it to 100 and frequency end from 738 changed to 850,so i think iv sorted it ,i hope,thanx for your help

                          Comment

                          • EAMO 2
                            DK Veteran
                            • Nov 2008
                            • 1201

                            #14
                            Originally posted by irishbluestaffy
                            thanx for your help eamo 2,well iv been playing about with settings since my last post and iv come across a strange way,in the network box and ip setup turn it off and it works turn it on it disconnects iv tried this 6 times and it works every time strange,also in the in the automatic scan i have to change the frequency start from 306 changed it to 100 and frequency end from 738 changed to 850,so i think iv sorted it ,i hope,thanx for your help
                            Glad you made progress, what exactly are you changing in the
                            network settings. Does it work when you turn off auto-connect.
                            As I said earlier don't turn off box when not in use & see will it
                            behave. Starting scan at 100 shouldn't make any difference as
                            there are no channels at lower frequencies, but it won't do any
                            harm. If you think it works for you stick with it

                            Comment

                            • irishbluestaffy
                              DK Veteran
                              • May 2010
                              • 611

                              #15
                              when i go to network then ip setup i press apply and it comes on with the date of when it supposed to go off,if i press apply it goes to disconnected,i have turned the box off then on and i have to go back to network and press apply again strange but it works,thanx again for your help eamo 2.

                              Comment

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