pc world service is very poor.

[mit2007]

i was ripped off they sold me a dell inspiron 1545 with bag, Norton 360 Gold and Microsoft student office costing 599.99. They also sold me laptop cooler at ?25.00 plus whatever happens for ?13.99.
in the first month my laptop became faulty.
so visit the store they told me nothing is wrong is i asked the manager you have not looked at my laptop and you are telling me there is no fault but i my documents of whatever happens with me you fix this for me. the manager was rude to me. he told me to get lost. so i would like to inform you that pc world are rubbish.

[ruudvandan]

i was ripped off they sold me a dell inspiron 1545 with bag, Norton 360 Gold and Microsoft student office costing 599.99. They also sold me laptop cooler at ?25.00 plus whatever happens for ?13.99.
in the first month my laptop became faulty.
so visit the store they told me nothing is wrong is i asked the manager you have not looked at my laptop and you are telling me there is no fault but i my documents of whatever happens with me you fix this for me. the manager was rude to me. he told me to get lost. so i would like to inform you that pc world are rubbish.

thanks for the info but we already knew. Go to trading standards.

[mit2007]

i will do that.

[alec]

I once bought a hard drive for a laptop from them.
It went faulty, after a few months, I phoned and ask if they had one in the shop.
They said they did, but would not keep one by to collect.
Even though I told them, I was 12 miles away.
I changed it, but I would never buy from them again.
It is always now mail order on line from decent shops, not cowboys.

[mit2007]

I once bought a hard drive for a laptop from them.
It went faulty, after a few months, I phoned and ask if they had one in the shop.
They said they did, but would not keep one by to collect.
Even though I told them, I was 12 miles away.
I changed it, but I would never buy from them again.
It is always now mail order on line from decent shops, not cowboys.

thanks for let me know that pcworld are cowboys. i will tell this to everyone i know.

[cunny]

I bought laptop 12 months back, cant fault the laptop itself. It came with a 'free' upgrade to windows 7. When i enquired to get this, there was a ?30 fee for P&P. I told them that was not free and over the odds for P&P. After many an argument with them all i got was 'you dont have to get it'

I an now at loggerheads over a advent battery that has over heated and is mishaped, am debating if to get independant report on it, but again customer services there sucks big time.

[chucklor]

If you ever get any problems in electrical shops Curry's Comet etc, wait till there is a lot of people in the shop, when you get no joy out of the assistant ask to see the manager and only the manager, if he gives you no joy start shouting at him what bad product's he sell's and how unproffessional his staff are, tell him you have shopped here for years and so as all your family, tell him anyone else would exchanged or replaced it. It's amazing how helpful they can be when they have a shop full of potential customers,,,,,,,,,,,,,,oh and if you see him out punch his lights out.....chuck