Cancel Your Credit Cards When You Die?

[hoggy952]

I take no credit for this having poached it from another forum;

Be sure and cancel your credit cards before you die! This is so priceless and so easy to see it happening - customer service being what it is today!

A lady died this past September, and MBNA bank billed her for October and November for their annual service charges on her credit card, and then added late fees and interest on the monthly charge.

The balance that had been ?0.00, now is somewhere around ?60.

A family member phoned the MBNA Bank:

Family Member:
'I am calling to tell you that she died in September.'

MBNA:
'The account was never closed and the late fees and charges still apply.'

Family Member:
'Maybe you should turn it over to collections.'

MBNA:
'Since it is two months past due, it already has been.'

Family Member:
'So, what will they do when they find out she is dead?'

MBNA:
'Either report her account to the frauds division or report her to the
credit bureau, maybe both!'

Family Member:
'Do you think God will be mad at her?'

MBNA:
'Excuse me?'

Family Member:
'Did you just get what I was telling you . The part about her being dead?'

MBNA:
'Sir, you'll have to speak to my supervisor.'

Supervisor gets on the phone

Family Member:
'I'm calling to tell you, she died in September.'

MBNA:
'The account was never closed and the late fees and charges still apply.'

Family Member:
'You mean you want to collect from her estate?'

MBNA:
(Stammer) 'Are you her lawyer?'

Family Member:
'No, I'm her grandson' (Lawyer info given)

MBNA:
'Could you fax us a certificate of death?'

Family Member:
'Sure.' (fax number is given)

After they get the fax:

MBNA:
'Our system just isn't set up for death. I don't know what more I can do to help.'

Family Member:
'Well, if you figure it out, great! If not, you could just keep billing her, I don't think she will care.'

MBNA:
'Well, the late fees and charges do still apply.'

Family Member:
'Would you like her new billing address?'

MBNA:
'That might help.'

Family Member:
' Heaton Cemetery , Heaton Road , Newcastle upon Tyne Plot 1049.'

MBNA:
'Sir, that's a cemetery!'

Family Member:
'Well, what the **** do you do with dead people on your planet?'

MBNA were not available for comment when a reporter from the Newcastle Evening Chronicle rang.

[sbkracer1]

reply

GOOD POST!! Credit cards can be the worse thing or nightmare for some people, they say the mob stopped working in vegas and now is running all the credit card companies. HAHA

[berley]

I love the last 4 lines

[scotcruz]

I take no credit for this having poached it from another forum;

Be sure and cancel your credit cards before you die! This is so priceless and so easy to see it happening - customer service being what it is today!

A lady died this past September, and MBNA bank billed her for October and November for their annual service charges on her credit card, and then added late fees and interest on the monthly charge.

The balance that had been ?0.00, now is somewhere around ?60.

A family member phoned the MBNA Bank:

Family Member:
'I am calling to tell you that she died in September.'

MBNA:
'The account was never closed and the late fees and charges still apply.'

Family Member:
'Maybe you should turn it over to collections.'

MBNA:
'Since it is two months past due, it already has been.'

Family Member:
'So, what will they do when they find out she is dead?'

MBNA:
'Either report her account to the frauds division or report her to the
credit bureau, maybe both!'

Family Member:
'Do you think God will be mad at her?'

MBNA:
'Excuse me?'

Family Member:
'Did you just get what I was telling you . The part about her being dead?'

MBNA:
'Sir, you'll have to speak to my supervisor.'

Supervisor gets on the phone

Family Member:
'I'm calling to tell you, she died in September.'

MBNA:
'The account was never closed and the late fees and charges still apply.'

Family Member:
'You mean you want to collect from her estate?'

MBNA:
(Stammer) 'Are you her lawyer?'

Family Member:
'No, I'm her grandson' (Lawyer info given)

MBNA:
'Could you fax us a certificate of death?'

Family Member:
'Sure.' (fax number is given)

After they get the fax:

MBNA:
'Our system just isn't set up for death. I don't know what more I can do to help.'

Family Member:
'Well, if you figure it out, great! If not, you could just keep billing her, I don't think she will care.'

MBNA:
'Well, the late fees and charges do still apply.'

Family Member:
'Would you like her new billing address?'

MBNA:
'That might help.'

Family Member:
' Heaton Cemetery , Heaton Road , Newcastle upon Tyne Plot 1049.'

MBNA:
'Sir, that's a cemetery!'

Family Member:
'Well, what the **** do you do with dead people on your planet?'

MBNA were not available for comment when a reporter from the Newcastle Evening Chronicle rang.

The grandson would have got a good payout from the Financial Ombudsman Service for the mockery of MBNA.. they are hopeless anyway..

I had closed me account but had few thousand points to redeem.. got told I had to open a new account to redeem my old point.. Im like stuff that..

[Meat-Head]

I take no credit for this having poached it from another forum;

Be sure and cancel your credit cards before you die! This is so priceless and so easy to see it happening - customer service being what it is today!

A lady died this past September, and MBNA bank billed her for October and November for their annual service charges on her credit card, and then added late fees and interest on the monthly charge.

The balance that had been ?0.00, now is somewhere around ?60.

A family member phoned the MBNA Bank:

Family Member:
'I am calling to tell you that she died in September.'

MBNA:
'The account was never closed and the late fees and charges still apply.'

Family Member:
'Maybe you should turn it over to collections.'

MBNA:
'Since it is two months past due, it already has been.'

Family Member:
'So, what will they do when they find out she is dead?'

MBNA:
'Either report her account to the frauds division or report her to the
credit bureau, maybe both!'

Family Member:
'Do you think God will be mad at her?'

MBNA:
'Excuse me?'

Family Member:
'Did you just get what I was telling you . The part about her being dead?'

MBNA:
'Sir, you'll have to speak to my supervisor.'

Supervisor gets on the phone

Family Member:
'I'm calling to tell you, she died in September.'

MBNA:
'The account was never closed and the late fees and charges still apply.'

Family Member:
'You mean you want to collect from her estate?'

MBNA:
(Stammer) 'Are you her lawyer?'

Family Member:
'No, I'm her grandson' (Lawyer info given)

MBNA:
'Could you fax us a certificate of death?'

Family Member:
'Sure.' (fax number is given)

After they get the fax:

MBNA:
'Our system just isn't set up for death. I don't know what more I can do to help.'

Family Member:
'Well, if you figure it out, great! If not, you could just keep billing her, I don't think she will care.'

MBNA:
'Well, the late fees and charges do still apply.'

Family Member:
'Would you like her new billing address?'

MBNA:
'That might help.'

Family Member:
' Heaton Cemetery , Heaton Road , Newcastle upon Tyne Plot 1049.'

MBNA:
'Sir, that's a cemetery!'

Family Member:
'Well, what the **** do you do with dead people on your planet?'

MBNA were not available for comment when a reporter from the Newcastle Evening Chronicle rang.

The grandson would have got a good payout from the Financial Ombudsman Service for the mockery of MBNA.. they are hopeless anyway..

I had closed me account but had few thousand points to redeem.. got told I had to open a new account to redeem my old point.. Im like stuff that..

When people quote people, it's nicer if they could edit the original post and cut it down, when there is only a small amount of reply.

To prove a point this post is WAY bigger than it needs to be

Rant over


Seen this before, but was an american thing, same wording though

[thewizardofodds]

When people quote people, it's nicer if they could edit the original post and cut it down, when there is only a small amount of reply.

To prove a point this post is WAY bigger than it needs to be

Rant over


Seen this before, but was an american thing, same wording though

so its basically bogus the, at east this one

[user9994]

Yes i will do it

[Meat-Head]

Yes i will do it

Good point, an irrelevant post is better than quoting a long post

[Mally_BUK]

MNBA Collections wil only pass it on to an external agency. I hear they are using Burke & Hare at the moment

[pYrO1v1aniac]

MBNA's call centre is the next town over from mine. I know the degree of idiot that works there.

Unfortunate.

[super jumbe]

I remember I used to get lots of letters from credit card company regarding people have sold the house and left without paying the banks and if you send them the letter back to them they can not take action just cross the address and write addressee not known at this address even if you get court action just send them back because it is illegal to open any letters not belonging to you and if the person has died then the matter is closed because you are insured with the credit card/mortgage company.

[manxspud]

Good point, an irrelevant post is better than quoting a long post

just thought i would join in

@manx