
The AA has apologised after it refused to rescue a customer's car - because he had died three hours earlier.
Gerald Sleith, 75, had been a member with the car recovery company since 1966 and his membership was paid until August this year.
He collapsed outside a waterside cafe in Bristol last Saturday and died at the Bristol Royal Infirmary the following day.
Within hours of his death his friends Dennis Poulston, 66, and wife Diane, 61, went to retrieve his Fiat 500 and discovered the battery was flat.
So they called the AA but were stunned to be told they could not help because the member was dead.
Bosses at the breakdown recovery firm have since apologised and said staff should have followed 'compassionate procedures'.
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