Network problems

[skegsagypsy]

Hi all, I am having problems with my Iphone in that I cannot use it to phone in my own home I keep losing the network yet the bars on the phone are showing full and I can send texts, if I move a few streets away the phone works again I phoned O2 and they say they have no issues in my area. My phone is on 4.0.1 and is jailbroke anyone help ? Will I fave to factory set my Iphone before I bring it to O2 shop ?

[dell_xps]

Probably picking up BTopen zone signal, kill that see how it goes.

[Canker_Canison]

It could still be network related... That's what my money would be on.


Calls & texts run through different systems. It is quite probable that the call modules have a fault in your local BTS site (mast). But when you move a street or two away it switches to another site.
Also, given that each mast will have upto 6 modules to cover 360 degrees, it could just be the one module that points in your direction.

Customer services don't have access to a live network diagnostic. A site could have faults for weeks or months before they know about it.

[skegsagypsy]

I'm guessing you hit the nail on the head Canker, my phone suddenly started working again after two days of fiddling with settings O2 customer services are awful though.