Hello.
My bosses phone was stolen a while ago and he found it after a few days.
Whoever had the phone tried a few times to unlock it without luck.
Now the phone is stuck in a screen that says "Emergency Calls only" and says to connect it to iTunes.
We can connect it to iTunes and perform a recovery or complete wipe, but the problem is there are about 14GB of photos on this phone which I want to get out before we wipe it.
Any way to make a backup of the photos from the iPhone before a clean install ?
If I connect it to USB I can see the external storage but the DCIM folder is empty even if it says 14GB storage used out of 16GB.
Thank you in advance.
My bosses phone was stolen a while ago and he found it after a few days.
Whoever had the phone tried a few times to unlock it without luck.
Now the phone is stuck in a screen that says "Emergency Calls only" and says to connect it to iTunes.
We can connect it to iTunes and perform a recovery or complete wipe, but the problem is there are about 14GB of photos on this phone which I want to get out before we wipe it.
Any way to make a backup of the photos from the iPhone before a clean install ?
If I connect it to USB I can see the external storage but the DCIM folder is empty even if it says 14GB storage used out of 16GB.
Thank you in advance.
I even sent them a copy of the invoice with serial number and all the details.
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