Macbook Pro restarts by its own (need help)

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  • djholtz
    Newbie
    • Jan 2015
    • 12

    #1

    Macbook Pro restarts by its own (need help)

    Hello to all,
    I have a Macbook Pro mid 2010 and the computer is restarting by its own.
    When the computer restarts, after listen the chime it shows a message saying "Your computer restarted because of a problem. Press a key or wait a few seconds to continue starting up".
    Some time ago I upgraded the RAM memory and the HDD to a SSD and all worked fine. Now it seems like there is any problem on hardware.
    For dispite any changes i did, i installed the original RAM memory and original HDD, formated and installed the OSX (OSX Sierra) and all updates up to date.
    When the computer restarts and enter on OSX, it says the computer had a problem and shows a relatory:

    P_20170102_003528.jpg

    It seems like a hardware problem? May be the failure is on graphics card?

    Thanks in advance!
  • DOUGALMCD
    V.I.P. Member
    • May 2011
    • 3229

    #2
    Have you tried gfxcardstatus?
    Have you tried to switch manually the graphic card used to Intel hd graphics via gfxCardStatus and see if random reboots still occurs ?

    Comment

    • mugen889
      Newbie
      • Jan 2019
      • 9

      #3
      I run a independent apple repair shop

      sounds like you have a gpu issue according to the log.

      once you changed the ram back does it still crash?

      15" models are prone to graphics failures

      Comment

      • accodinguk
        Top Poster +
        • Oct 2019
        • 242

        #4
        Originally posted by djholtz
        Hello to all,
        I have a Macbook Pro mid 2010 and the computer is restarting by its own.
        When the computer restarts, after listen the chime it shows a message saying "Your computer restarted because of a problem. Press a key or wait a few seconds to continue starting up".
        Some time ago I upgraded the RAM memory and the HDD to a SSD and all worked fine. Now it seems like there is any problem on hardware.
        For dispite any changes i did, i installed the original RAM memory and original HDD, formated and installed the OSX (OSX Sierra) and all updates up to date.
        When the computer restarts and enter on OSX, it says the computer had a problem and shows a relatory:

        [ATTACH=CONFIG]418893[/ATTACH]

        It seems like a hardware problem? May be the failure is on graphics card?

        Thanks in advance!
        This defiantly sounds like a GPU issues either getting way too hot or has failed and needs a reflow or direct replacement. Not cheap.

        This is not a fix but this should allow you to boot from the intel graphics instead.

        download the gfxCardStatus app at the link below.



        When you reboot your system select 'Integrated Only' to ensure that your discrete (Nvidia) graphics card does not get used. This should resolve the panics.

        Note that you may need to adjust the settings in apps like your browser to ensure they don't have an option selected to use your discrete graphics (hardware acceleration or something similarly titled). If the option is selected it can override the gfxCardStatus setting.

        This could slow down applications that are graphics intensive, but it is better than having the frequent reboots.
        If I helped, please consider hitting the Thanks & Rep buttons

        Comment

        • Beigei
          Newbie
          • Mar 2018
          • 4

          #5
          Did you ever figure this out?

          Comment

          • 11pawlo
            Newbie
            • Mar 2018
            • 4

            #6
            Can you open your mac and take photo of your motherboard?

            Comment

            • Osborn Tyler
              Newbie
              • Jun 2022
              • 2

              #7
              Hi friends, share the exciting experience of ordering custom development in Java programming language. This path was full of interesting discoveries and will bring an outstanding result.

              Comment

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