Xbox360 has stopped playing movies from HDD

[andy211081]

I have used my xbox to play Movies and videos off of my External HDD. Its banned from Exbox live and has never been connected to the net since i have had it. But today it wont play any files it just shows a black screen.

My avatar is also just a greyed out person...any help would be grateful

[andy211081]

hmm it wont play on divx or avi files the screen just goes black..has it been updated or anything? even though its not connected to net and i have never connected to the net

[smirnoff_rules]

hmm it wont play on divx or avi files the screen just goes black..has it been updated or anything? even though its not connected to net and i have never connected to the net

mine only plays dvix when connected to the net

[andy211081]

it has played all my files whether xvid, divx, avi, wmv whatever i have had..they have all played fine up until today for some bizarre reason.

the files play fine on my ps3 so i know the discs and hdd files are ok

[andy211081]

I have sorted this now..thanx

i did the following:

Clear Any Failed system updates that cause the console to error.

1. With the console off, press and hold the sync up button (the small white one)
2. While holding the sync button press the power button to turn on the console
3. Continue to hold the sync button until the Console has booted up completely.
4. During the boot process the console should clear any failed updates, allowing you to use it normally.

[djjwdubz]

my sisters xbox does not sign in to live without crashing, unless she put the game in 1st boot up the game and then sign in.

I'm going to try this! thanks for ya info!

[setfiretorain]

Thanks for that info mate !

[andy211081]

Thanks for that info mate !

Did the reset work for your sister mate?