sky box fault

[montgomery33]

I have standard sky box which up until a few days ago worked fine but then when trying to change channels with remote control it wouldn't work. Tried new batteries - no luck. bought new remote control still not working. Called Sky
Help who told me box was faulty and repair would cost ?65!!We are pensioners and can't afford to pay that amount so bought a 2nd hand one and cannot get that to work either!

Can some good person out there help!

[johnthejag]

Bad luck Monty...got same prob myself.
Think you will have to update your card.

[allycoops]

You may need to pair the remote to the box.

Try this Pal

Reset your Sky remote control to operate your Sky box:
Before proceeding further place the Sky remote control on a flat surface such as the floor or a coffee table.
1. Point your Sky remote control away from your TV and press tv.
2. Press select and the blue button together until the light at the top of your Sky remote control flashes twice.
3. Press select.
4. Press sky, then point your Sky remote control at your TV.
5. Place your Sky remote control on a flat surface such as the floor or a coffee table.
6. Press tv.
7. Press select and the yellow button together until the light at the top of your Sky remote control flashes twice.
8. Press (number) 1.
9. Press select and the red light will flash twice.
10. Press sky to return to Sky mode.

Hope it Helps you

[allycoops]

OR

Remove batteries, hold select for 60 secs on the remote and refit batteries

[montgomery33]

sky box

Will try these options Ally an let you know we get on.

Cheers