rht498h stuck on hello screen

[pantomime horse]

hiya folks

bought a dvd recorder with 250 gb hard drive about 18 months back.
its hardly been used and now it won't start up
it sticks on the hello scrolling across front and won't do anything else
won't eject discs etc
basically only the power button on either the unit or the remote appears to do anything
LG are not interested as it is out of warranty
any ideas

[leotheloin]

hiya folks

bought a dvd recorder with 250 gb hard drive about 18 months back.
its hardly been used and now it won't start up
it sticks on the hello scrolling across front and won't do anything else
won't eject discs etc
basically only the power button on either the unit or the remote appears to do anything
LG are not interested as it is out of warranty
any ideas

The son in law had the same problem he was told he needed the password that came wit the unit he said when he set it up he didn't remember useing a password,,,He got in touch wit the manufacturers they sent him the codes or password all is ok now Maybe you need a code or a password

[pantomime horse]

unfortunately
I cannot get any button besides the power on / off to do anything
but I will try almost anything

[pantomime horse]

has anyone got any ideas

[mdp13416]

rht498h

Hi there, i had the same problem and weeks of no luck searching google.

I noticed the disk drive start spinning once the unit had power, and remembered i had left a disk in the tray. So i removed it manually.
This fixed the problem

(obviously only try if you know you have a disk in the tray. Make sure unit has its power leads unplugged, and be careful what you touch.)

There is 5 screws on the outer casing then this slides off backwards, 6 holding down the CD drive. Unplug the ribbon cable and the power cable. 2 screws on bottom of CD drive, the bottom clips off. You should see a little white lever type thing, slide this all the way to the left to open the drive, remove disk and reassemble. Power back on.

Hope this works for you too.

Matt.