Samsung BDC6500 Wont Play ALL .MKV Files

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  • twest03
    Newbie
    • Oct 2011
    • 3

    #1

    Samsung BDC6500 Wont Play ALL .MKV Files

    Hi All,

    Does anybody have any ideas as to why my Samsung BDC6500 wont play ALL .mkv files of USB stick, it will play most but it is getting more frequent with the "un supported format" error message

    Is it possible it needs a update

    Any ideas or info would be apreciated
  • Reapers
    Top Poster +
    • Jan 2009
    • 242

    #2
    it could well be a firmware issue

    also do not forget mkv is a container and can use a variety of formats in the file
    when being packaged it could be the file it cannot read check other mkv files first.

    ive added a link to support page

    Support for BD-C6500 SAMSUNG

    there is also an upgrade guide thats show you how
    youll need a pdf reader if you dont have one

    Foxit Reader and free
    download link


    hope you get it sorted
    Last edited by Reapers; 6 November, 2011, 14:14.

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    • Rodbouy
      DK Veteran
      • Jul 2010
      • 1320

      #3
      try running the file through mkverge and set compression to zero and try it.

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