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Can you tell us what you did before this problem occured!?
in terms of .. any driver updates etc?!
What operating system are you running?!
Also if you go to DEVICE manager (right click Computer icon > Properties > Hardware Tab > Device Manager
do you see any yellow question / explaination mark ?? If so, does it display a name?!
You can try and go into SAFE MODE and see if the FN + F7 does work then!!
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