Problem installing Photoshop CS5

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  • lee_hdi
    DK Veteran
    • Oct 2009
    • 928

    #1

    Problem installing Photoshop CS5

    I'm trying to install Photoshop CS5 Extended on my laptop (Vista), and I always get a installation error.

    The error is "There were problems with your installation. Some required components may have failed to install. This could impact the functionality of installed applications"

    When I click on troubleshooting it says there were 42 errors and 39 warnings =/

    Antivirus and Firewall is turned off

    I have CS4 installed fine on the laptop.

    I also have the same CS5 I'm trying to install on the laptop, on my desktop which is XP and it runs and works fine.

    Any ideas what the problem could be?
    Don't let failure go to your heart, don't let success go to your head.
  • Cod3waX
    Banned
    • Mar 2011
    • 1011

    #2
    is ur version or xp sp3???

    try doing a windows update installing all the netframe work updates then try again

    Comment

    • lee_hdi
      DK Veteran
      • Oct 2009
      • 928

      #3
      PC is XP SP3 which it works on

      Laptop is Vista Home which I can't get it to install on
      Don't let failure go to your heart, don't let success go to your head.

      Comment

      • Grizz
        DK Veteran
        • Sep 2010
        • 1598

        #4
        should you uninstall the CS4 first? maybe thats causing the problem

        Comment

        • lee_hdi
          DK Veteran
          • Oct 2009
          • 928

          #5
          Tried that last night, and still no joy.

          Going to get the Master Collection and try installing everything
          Don't let failure go to your heart, don't let success go to your head.

          Comment

          • pspmixer
            DK Veteran
            • Jun 2009
            • 750

            #6
            once installed it
            right shortcut or icon to run it from programe list
            select properties
            click compatbilty tab at top
            make sure the box that says ' run this programme in compatbilty mode for' is ticked
            also make sure it is on windows xp service pack 2, service pack two will allow you to run it on vista, service pack 3 will allow you to run on windows 7.
            i did this to run command and conquer on my win 7 pc
            hope this helps you out

            Comment

            • GSI2
              Top Poster
              • Feb 2009
              • 164

              #7
              Use revo uninstaller or finaluninstaller to clean all files and regedit entrys left from older photoshop and/or new bad installation.
              Final Uninstaller - Professional Uninstall Tool for Your PC
              Revo Uninstaller Pro - Uninstall Software, Remove Programs easily
              Search Clean reboot install.

              Comment

              • Dannyv
                Newbie
                • Oct 2011
                • 2

                #8
                Uninstall both and reinstall

                Take out cs4 and cs5. This installation is probaly reading files from both and which is why it is not installing properly. Just install cs5 and uninstall cs4

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