acer aspire 6930g

[tjnwil4]

can anyone help i cant get my laptop to play blu-ray discs anymore

[lagerland]

Do you have the correct codec for it...........

[Canker_Canison]

Have you bought a bluray optical drive?

Specs for that machine list a DVD-RAM drive, not bluray.

[tjnwil4]

can anyone help i cant get my laptop to play blu-ray discs anymore

Thanks for trying to help me . Yeah this model comes with a blu-ray drive it used to work fine but now it tells me to put in a disc . I also have acer arcade deluxe up to date plus k-lite codec pack

[MrWho]

Did you tried other blue ray disc ?
Does it play DVD's no problem ?

[tjnwil4]

yeah it plays dvd ok just seems to be a blu-ray problem which is a pain

[Reapers]

They do have them with bluray

here is one example
Play.com - Buy Acer Aspire 6930G - 583G25BN / Core 2 Duo T5800 2GHz / 3GB / 250GB / 16 inch
/ Blu-ray / Vista Home Premium / Laptop / Notebook (LX.AUU0X.214) online at Play.com and read reviews.
Free delivery to UK and Europe!

their seems to be a lot of issues with acer laptop/notebooks lately.

this sounds like a software issue

try system restore if your lucky you might be able to undo the damage

restore to a point you know that the bluray drive worked.

if not

have you updated any drivers or applications that use bluray like powerdvd
maybe or acer arcade you might want to update it or reinstall it.

here is the driver page if your looking for it
just select your operating sytem in the upper right corner
Acer Support: Downloads & Support Documents

also might want to check the recovery software that acer uses if all else fails
(make sure you backup anything important before doing this) you can also use this to install
any applications or drivers missing
Acer Support - Answers, E-Mail, Chat - How do I restore my computer using
the eRecovery Management program?

if you need to know how to make backup discs
here is a link
Acer Support - Answers, E-Mail, Chat - How do I create a set of backup recovery disks?
or how to use them when created
Acer Support - Answers, E-Mail, Chat - How can I restore my computer with the backup discs I created?

[tjnwil4]

hi there this is the laptop that i have . i have tried most of what you have suggested all my software and drivers are up to date ihave all so whent back to factory default and still no joy with vista and windows 7 . i would like to thank you guys for all your help i will keep at it and hopefully between us we will fix it

[Canker_Canison]

I'm too lazy to read every link.

I'd be looking at the laser being at fault as well. It's possible the power resistance needs to be lowered on the laser.