csrcs.exe problem

[koter002]

Hi,
I have window XP system.Ii downloaded a drama from friends computer.
My AVAST advised me that I have a virius and it scanned the system. Since then every time I start my computer following message appears "csrsc.exe application cannot run in win32 mode".
Can anyone help me to fix this?

[shady77]

you do "not" have a csrss.exe in your Windows folder.

The only one(s) you should have will be in;

C:\Windows\System32 , and possibly in
C:\I386, and
C:\Windows\$NTServicePackUninstall$, and
C:\Windows\ServicePackFiles\i386 folders.

If you have one in C:\Windows, you have a virus, such as the Trojan.Gutta or W32.Netsky.AB@mm or W32.Buchon.A@mm or Backdoor.Botnachala virus.

update your virus definitions in your antivirus and do a scan

[bugaloo41]

This should sort it.

Click Start>Run/

* Type regedit and press enter.

* Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Micros* oft\Windows NT\CurrentVersion\Winlogon

* Right click on winlogon and select export.

* Save the reg file to a location incase you need to undo the following changes.

* In winlogin look for shell and double click on it.

* Change the Value from "Explorer.exe C:\WINDOWS\System32\csrss.exe" to just "Explorer.exe".

* Save changes and logout and log back in.


Restart Computer..and Enjoy[]

[koter002]

Thanks friends I owe you both for helping me. Problem sorted with your help.
It had been naggging me for 3 days evertime I started my computer. I have also used spybotwhich did not help.
Cheers.

[shady77]

glad you're sorted koter