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Navigate to c:\Program Files\Hewlett Packard\SSM .
Access biosconfigutility.exe to reset the BIOS administrator password.
a. From a command prompt, navigate to the SSM folder.
b. Type biosconfigutility.exe to start the utility. A list of commands displays.
c. Type /newsetuppassword:"password" to create a new BIOS administrator password.
d. Close the command window.
Restart the notebook PC and press F10 at startup.
Log in using the new BIOS administrator password.
Choose User Management and delete any previous ProtectTools users.
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