New graphics card causing freeze at start up

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  • icemen786
    Member
    • May 2011
    • 58

    #1

    New graphics card causing freeze at start up

    Hi

    I bought a new Sapphire Radeon 6870 HD 1GB card to for my PC today. I have registered to your site so you should be able to find my details.
    I had a Nvidia 9600GT previously, I removed the drivers & installed the new card, When I install the drivers for the Radeon & reboot my machine it freezes at the starting windows page. If I then reboot in safe mode & remove the drivers & restart the PC boots up. Can you please help me as to where i'm going wrong. I been reading on this it could be there are conflicting drivers causing the issue.
    My operating system is Windows 7 64 Bit Ultimate. MY power supply is 600W. My motherboard is a Asus P5K SE/EPU.
    Can you give me a idiots guide to resolve this issue.
    Any help is appreciated

    thankz
    ICe
  • cactikid
    V.I.P. Member
    • Sep 2008
    • 12017

    #2
    not too well up on that but are your drivers supported for 64 or 32,xp or windows 7?

    Comment

    • Reapers
      Top Poster +
      • Jan 2009
      • 242

      #3
      basics checked?

      cables checked no faulty wiring
      or anything pluged during
      bootup

      ok

      remove drivers fro your card for the moment

      clean your registry

      ccleaner
      link is here
      CCleaner - Optimization and Cleaning - Free Download

      then reinstall your drivers

      now shut it down

      open your case

      check your ram
      make sure there all sound pull them check them one at a time so you know they work.

      check your psu *do you have another one to compare to*

      sometimes they can cause problems for cards depending on their load
      when idle and full and sometimes it happens also when the psu is not
      a quality build.

      check your hard drive
      has there been any noises from your hard drive or heat?
      check for overheating sometimes they get to the temps of like 60 when they turn off but i doubt thats the case

      its problery your psu i think

      hope you get it fixed
      Last edited by Reapers; 12 March, 2012, 17:11.

      Comment

      • rg66
        Top Poster
        • Dec 2011
        • 133

        #4
        If you had no issues with your previous card and it works ok without the drivers then it doesn't sound like a hardware issue. Go to Sapphires' website and see if there are newer drivers for that card and try them.

        If it is a driver conflict read this. Get Driver Sweeper here, the downloads at the posted link are corrupted.
        Last edited by rg66; 13 March, 2012, 05:52.
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        Comment

        • icemen786
          Member
          • May 2011
          • 58

          #5
          Originally posted by rg66
          If you had no issues with your previous card and it works ok without the drivers then it doesn't sound like a hardware issue. Go to Sapphires' website and see if there are newer drivers for that card and try them.

          If it is a driver conflict read this. Get Driver Sweeper here, the downloads at the posted link are corrupted.

          thanks for all your advise, removed all drivers then re-installed window. All running smooth, new cards wicked!! 74250 on 3d mark 03, is that good? happy days!!

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