error message

[akramjef]

dear
i have window XP 32 bit ,newly purchased dental intraoral camera though ebay from china,the software and the driver were installed successfuly ,but when i open the software (camera program) this message appear;
(selected collating sequence not supported by the operating system), i need your help to solve this problem , because i can not use the camera.
thank you

[taffydav]

dear
i have window XP 32 bit ,newly purchased dental intraoral camera though ebay from china,the software and the driver were installed successfuly ,but when i open the software (camera program) this message appear;
(selected collating sequence not supported by the operating system), i need your help to solve this problem , because i can not use the camera.
thank you

means your camera does not support the system you are using ie windows xp you will need either vista or windows 7 m8

[akramjef]

means your camera does not support the system you are using ie windows xp you will need either vista or windows 7 m8

dear thank you for reply.
the camera support window XP 32bit / window vista 32bit and window 7 32bit (according to the its specification)

[nibblitz]

Try installing the Chinese language pack into windows from the windows cd..
control pannel > Reginal language> language> install East language

[kar407]

install the direct x

[akramjef]

dear thank you for your support.
i will try to install chinese language and install direct x , window XP CD is not with me at the time being , and i will give you the feedback .
thank you

[akramjef]

dear nibblitz
thank you, i installed chinese language pack and the problem solved. the camera is working fine.

[nibblitz]

Isnt it annoying when an obscure problem requires an equally obscure fix. Glad to hear you got it sorted..
:-)