cant start windows problem

[Nutsandbolts]

Hi. You can also try a factory restore option. This will delete everything and re-install windows software etc from new. Some pc's use F1 or F11 keys to go into restore menu, not sure what keys for your pc though. Only do this if you want everything to be deleted.

Regards

[Cod3waX]

you lost me at bios settings,and theres no way i could take a computer apart without a hammer but the part about the dust could be interesting as it does get dusty at the back as its not easy to get to.

ok on the restart of the computer on the first screen press the pause/break button this will stop the computer from loading so u can see at the bottom of the screen which button u need to press to load into the bios
once in the bios try and locate the first boot priority and select it to cd/dvd rom
look here to see which bios u might have and it will show you how to do the change How to Set BIOS to Boot from CDROM ? www.hiren.info

take off 1 side of the case that the motherboard isn't close too and then you'll be able to get at it with ease with an air compressor and u will need to redo the heatsink paste for sure as its never been done?

if u wonna have a go its really simple Thermal Paste and How To Use It

[footycard steve]

Hi. You can also try a factory restore option. This will delete everything and re-install windows software etc from new. Some pc's use F1 or F11 keys to go into restore menu, not sure what keys for your pc though. Only do this if you want everything to be deleted.


Regards

i went into the menu by safe mode a couple of days ago but the arrows didnt work to highlight any options,when you mention use the f keys is that what the fella in the computer shop meant when he said he could do a factory restore if it has the licence key?

[Nutsandbolts]

Hi Steve. To do factory reset you dont need licence keys. Factory resets are in a secure partition so if your computer gets a virus etc you can restore from day one. You need to know what PF key to use, on some PC's it will display it when you boot up and before Windows loads. Ask the shop if he knows what it is or Google it
Regards.

[Nutsandbolts]

Hi Steve. A couple of points to note:
1) Here in London i know of a number of people who were charged between 50-100 pound to do a factory restore when they could have done it themselves for nothing. If the shop wants to charge you i would decline.
2) You said you can get into the Safe mode menu - this is a good sign as it means you must have used the PF8 key. Can you not use the mouse to select an option in Safe mode and select 'RESTORE TO LAST GOOD CONFIGURATION' option and see what happens.

Good luck

[footycard steve]

i've now found the manual and some discs

i've not had the computer on since i posted the problem however today i've come across the manual its a hermes 650 series ms-6232 and there was 4 discs along with it but not sure which are for the computer and which was for the scanner,
disc 1 FAX TALK
disc 2 blueline 1.2 cherry
disc 3 drivers & utilities
disc 4 ulead photo express version 4.0

does this help anyone?

[mksazzam]

Corrupted file system

Hi,

It sounds like you have a corrupted file system, you have two solution for this:

Solution#1: Move your HDD to anther computer running windows XP, Vista or 7. the system will find out that the file system is corrupted and it will repair it for you.

Solution#2: Boot you computer using windows XP CD, wait until the it asks you to setup windows xp or repair, choose repair by pressing "R" key, select your windows installation "usually 1", press enter for administrator password, type "chkdsk c:", wait until it finish repair process.

Hope this will help.