dvd drive problem

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  • mehall77
    Newbie
    • Aug 2009
    • 18
    #1

    dvd drive problem

    hi lookking for help, every time i close my dvd drive i get a message (the file or folder 'zaautiv.scr that this shortcut refers to can't be found) i can go in to my computer drive e and open it from there i have an acer aspire laptop,if i try to burn a video or music cd my software keeps asking me to insert a cd or dvd when i do i keep getting the above error
    Tags: None
    • chroma
      V.I.P. Member
      • Feb 2009
      • 1976
      #2
      .scr files are either screen savers or scripts.

      neither are particularly good if the dvd drive is trying to initialise it, it typicaly means either a trojan or a registry error.

      Try performing a system wide virus scan and see if you come up with anything.

      if you dont have a virus scanner than try here: HouseCall - Free Antivirus Scan its an online webbased scanner that picks up most stuff, its not great but it does.
      He who laughs last thinks slowest.

        Comment

        • Bobiskey
          Member
          • Nov 2008
          • 48
          #3
          Hold down the shift key and try it. See if it does it as well. If not you have a problem with autorun(autoplay). Along with chroma has already posted, grab TweakUI if you on XP from Microsofts XP power tools set here or for Vista and 7 type Autoplay in the search box on the start menu and from these check the autorun settings and alter as required.
          .: Bob :.
          He Lives in a pineapple under the sea....
          Sponge Bob Square Pants ...

            Comment

            • mehall77
              Newbie
              • Aug 2009
              • 18
              #4
              thans going to try this let u know what happens

                Comment

                • mehall77
                  Newbie
                  • Aug 2009
                  • 18
                  #5
                  hi lads tried everything scan with homecall,bullguard,malwarebytes,but still have same problem any more ideas please i just put memory stick in my usb and get the same problem i was running vista but upgraded to windows 7 ultimate but problem was there before upgrade
                  Last edited by mehall77; 12 January, 2010, 21:52. Reason: just tryed my usb and found same problem

                    Comment

                    • mehall77
                      Newbie
                      • Aug 2009
                      • 18
                      #6
                      hi lads tried everything scan with homecall,bullguard,malwarebytes,but still have same problem any more ideas please i just put memory stick in my usb and get the same problem i was running vista but upgraded to windows 7 ultimate but problem was there before upgrade

                        Comment

                        • cunny
                          V.I.P. Member
                          • Jan 2009
                          • 4915
                          #7
                          Whats the writter as i recently bought 1 and it came with its own software on the drive.

                          Run msconfig an see if you cant disable the software from the boot
                          sigpic

                          "Make it idiot proof and someone will make a better idiot."

                            Comment

                            • mehall77
                              Newbie
                              • Aug 2009
                              • 18
                              #8
                              don't think this would be the problem as i have the laptop for about a year and only noticed this problem in the last 2 weeks but will try anyway

                                Comment

                                • mehall77
                                  Newbie
                                  • Aug 2009
                                  • 18
                                  #9
                                  ok lads got my problem sorted bullguard told me to run combo fix in safe mode and this fixed it thanks to any one who was trying to help

                                    Comment

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