Laptop infested with virus'

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  • tomhick024
    DK Veteran
    • Dec 2008
    • 559

    #1

    Laptop infested with virus'

    Neighbour gave me his laptop to have a look at it tonight!
    Seems avg was on it before but no active virus scanner on it now!
    Windows security alerted thats its infected by several dangerous worms. I connected it to my wireless network and tried downloading diff antivirus' but it fails to connect to any of them. eg, AVG/Avast/NOD.
    Obviously the virus' are stopping it from connecting as I downloaded them on my own lappy and transferred avg and Avast onto its c drive, but it wont let me install any of them.
    Also stoppig me from connecting to Spybot- search and destroy, ~~~~ing internet explorer screens open up by themselves as well.

    What can i do to get rid of them or any one ever been in a similar situtation?

    Thanks
    T

    Also, just flashed up that its infected by these ones:
    Win/Netsky.Q worm
    SoapHoax Spyware
    Win32/Bagle.HE Worm
    Whatever!!
  • cloudnineuk54
    DK Veteran
    • Feb 2009
    • 530

    #2
    i personally would killdisk it and reinstall ,quicker in the long run.

    Comment

    • cunny
      V.I.P. Member
      • Jan 2009
      • 4915

      #3
      Originally posted by cloudnineuk54
      i personally would killdisk it and reinstall ,quicker in the long run.
      That would be better option. You could try safe mode with networking, hoping that thats not infected also.

      Personally format an reinstal would do. If personal files need saving then try but not always an option
      sigpic

      "Make it idiot proof and someone will make a better idiot."

      Comment

      • dasteph
        V.I.P. Member
        • Nov 2008
        • 1293

        #4
        there are portable avs that run from flash drives to scan your pc.
        sigpic

        Comment

        • tomhick024
          DK Veteran
          • Dec 2008
          • 559

          #5
          Thanks for the replies, me thinks i will advise him to pass it on to someone with a bit more experience. My IT skill are fairly limited.
          Thanks again!
          Whatever!!

          Comment

          • domacihren
            Newbie
            • Jan 2010
            • 2

            #6
            What if you download antvirus program on some other computer and copy it via USB key to infested computer (run in safe mode) and then install it there.

            Comment

            • Manic01
              Banned
              • Dec 2008
              • 5117

              #7
              Load combo fix from here
              ComboFix | freeware
              It's the biz.

              Comment

              • Devilfish
                Administrator
                • Feb 2008
                • 7872

                #8
                This is a good standalone antivirus for emergencies.

                McAfee Threat Center

                Comment

                • mtv1
                  The Stig PT
                  • Apr 2008
                  • 4413

                  #9
                  >>AVAST ANTIVIRUS<< i use this never had a problem its free updates daily on installation does a complete scan of your system


                  >>>>>>>>>>Dreambox Tools<<<<<<<<<<

                  Comment

                  • sattboy
                    Member
                    • Mar 2009
                    • 84

                    #10
                    Originally posted by cloudnineuk54
                    i personally would killdisk it and reinstall ,quicker in the long run.
                    i agree kildisk it end of problem fresh install

                    Comment

                    • tomhick024
                      DK Veteran
                      • Dec 2008
                      • 559

                      #11
                      Got it sorted by running antivirus from usb, no need to kill it in the end, thanks for all replies!
                      Whatever!!

                      Comment

                      • tomharvey93
                        Newbie
                        • Jan 2010
                        • 10

                        #12
                        download super anti spyware and avast. ive never had a virus since

                        Comment

                        • sandancer
                          Junior Member
                          • Mar 2009
                          • 21

                          #13
                          getting avast of computer

                          Originally posted by tomhick024
                          Neighbour gave me his laptop to have a look at it tonight!
                          Seems avg was on it before but no active virus scanner on it now!
                          Windows security alerted thats its infected by several dangerous worms. I connected it to my wireless network and tried downloading diff antivirus' but it fails to connect to any of them. eg, AVG/Avast/NOD.
                          Obviously the virus' are stopping it from connecting as I downloaded them on my own lappy and transferred avg and Avast onto its c drive, but it wont let me install any of them.
                          Also stoppig me from connecting to Spybot- search and destroy, ~~~~ing internet explorer screens open up by themselves as well.

                          What can i do to get rid of them or any one ever been in a similar situtation?

                          Thanks
                          T

                          Also, just flashed up that its infected by these ones:
                          Win/Netsky.Q worm
                          SoapHoax Spyware
                          Win32/Bagle.HE Worm
                          go to avast web site and go to support then navigate remomving avast follow all the instuctions one by one untill you come to alwill kleaner exe its the only way to remove it and it takes all virius in that program with it then you are back to normall
                          or read the thread i put in on this problem

                          Comment

                          • Reapers
                            Top Poster +
                            • Jan 2009
                            • 242

                            #14
                            go to safe mode

                            dont system restore (they tend to hide in it)

                            disable it. you will lose all save points
                            enable it after youve completed it
                            do scans with all the best antivirus,spyware and malware you have make sure the settings on the software are set to delete first quaratine second

                            do scans get rid of the virus's
                            defragment disk then reboot

                            have fun : )

                            Comment

                            • BawHeid
                              Newbie
                              • Jan 2010
                              • 3

                              #15
                              If you can download McAfee Stinger and get it onto to a Flash drive you may find it a very useful tool as its main objective is to get rid of Trojans etc. And another thing do not offer to fix other people's computers for them unless you have a great deal of knowledge on how to fix them as the person may hold you liable for repairing their computer - friend or no friend.

                              Comment

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