software startup problem

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  • nialler
    DK Veteran
    • May 2010
    • 141
    #1

    software startup problem

    hi lads,
    i have a problem with a piece of software. it is not starting up for me. it seems to try to start up as it goes 95% of the way. ther is a particular piece of hardware which it recognises but then the fun starts. in order for this program to start it nees a third party piece of software called at&t natural voices. i think a licence issue with this might be the problem. it will not start without this....
    is there anyway on the machine where i can see if this is the problem????
    it does not give me any fault on screen!!
    cheers in advance guys.

    nialler
    Dont forget to say thanks
    Tags: None
    • Canker_Canison
      V.I.P. Member
      • May 2010
      • 3904
      #2
      What's the software you're trying to run?
      Canker

      "Animal, vegetable or mineral... I'll do anything, to anything, with anything"
      - The Baby Eating Bishop of Bath & Wells      [COLOR=Green]

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        • nialler
          DK Veteran
          • May 2010
          • 141
          #3
          Originally posted by Canker_Canison
          What's the software you're trying to run?
          bit of long story canker mate. we recently purchased software form a company going under. i have used it in the past and is has worked well. think is i had to clone a drive to copy over form 1 machine to another. original machine has working version but clone wont fire the software up. ???
          Dont forget to say thanks

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            • Canker_Canison
              V.I.P. Member
              • May 2010
              • 3904
              #4
              Have you tried looking for a patch?

              Sounds like it's failing a hardware check. As you suspect it might be a licencing issue. Think of it like Windows, a product key is used which is then tied to the machine. If you change the processor Windows won't work correctly, even if it's a straight swap.

              Have you tried contacting the software developer? Claim you have taken over part of the company & are having system problems.
              Canker

              "Animal, vegetable or mineral... I'll do anything, to anything, with anything"
              - The Baby Eating Bishop of Bath & Wells              [COLOR=Green]

                Comment

                • nialler
                  DK Veteran
                  • May 2010
                  • 141
                  #5
                  Originally posted by Canker_Canison
                  Have you tried looking for a patch?

                  Sounds like it's failing a hardware check. As you suspect it might be a licencing issue. Think of it like Windows, a product key is used which is then tied to the machine. If you change the processor Windows won't work correctly, even if it's a straight swap.

                  Have you tried contacting the software developer? Claim you have taken over part of the company & are having system problems.
                  spot on mate. i contacted at&t directly claiming i had a failure and had to move the hard drive. asked him if i could have a licence reissued??
                  he told me almost exactly what you said. a moved hard drive will cause a licence failure. the answer!!! give us money and we will give you licences. worth a shot.
                  cheers for the help mate

                  nialler
                  Dont forget to say thanks

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