I have had a problem with my regular laptop, which is a Compaq Presario 2100U, with the Celeron 2 gig processor. It won't boot, comes up with a black screen error "disk read error, press ctrl,alt,del to restart"
Tried to recover the system with the Windows XP disc, but it fails and I tried another drive, failed to install XP, the drives show in the BIOS and can be tested by it, but won't work, so I am suspecting an issue with the motherboard. It's an old workhorse, so it's a shame it's died, if anyone has an idea how to fix it, I would appreciate it, but that is currently a secondary priority.
I have some very important files on the hard drive, so I pulled it out and put it into a USB caddy to recover the files I need to my other netbook. I can access the drive OK, which is the other reason I think there is a motherboard issue with the Compaq.
However, I had some files on the desktop that I need now, it was under my user log on to the Compaq and when I have tried to access the "Steve" folder in the Documents and Settings folder of the hard drive, it won't give me access to it, presumably because it was password protected at log on on the old laptop.
Does anyone know a way to get around this, bearing in mind the folder is on the "F" drive letter now it is an external drive on my netbook? The information I have saved on the desktop is current information I was using for my business and without being able to get to it, I have customers waiting for their orders and am really stuck. Thanks in advance guys!
Tried to recover the system with the Windows XP disc, but it fails and I tried another drive, failed to install XP, the drives show in the BIOS and can be tested by it, but won't work, so I am suspecting an issue with the motherboard. It's an old workhorse, so it's a shame it's died, if anyone has an idea how to fix it, I would appreciate it, but that is currently a secondary priority.
I have some very important files on the hard drive, so I pulled it out and put it into a USB caddy to recover the files I need to my other netbook. I can access the drive OK, which is the other reason I think there is a motherboard issue with the Compaq.
However, I had some files on the desktop that I need now, it was under my user log on to the Compaq and when I have tried to access the "Steve" folder in the Documents and Settings folder of the hard drive, it won't give me access to it, presumably because it was password protected at log on on the old laptop.
Does anyone know a way to get around this, bearing in mind the folder is on the "F" drive letter now it is an external drive on my netbook? The information I have saved on the desktop is current information I was using for my business and without being able to get to it, I have customers waiting for their orders and am really stuck. Thanks in advance guys!
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