virus

[ozshea]

hi there, when i turn on my laptop im getting a message saying, application cannot be executed. the file rundl32.exe is infected. do u want to activate your antivirus software now?

when i click yes it direct me to antivir pro something or other, its basically trying to sell me an antivirus,
when i try and close down the pop up window itjust reappears after a few secs, anybody any idea how to get rid of this.

[janobi]

You have been infected with spyware. Goto download.com and get malwarebytes. That will remove any problems that you have.

[ozshea]

i have malwarebytes on my laptop when i try to access it, that pop up message keeps kicking in and i cant get into it.

[gmb45]

start up in safe mode, you can do this by tapping the f8 key when computer is booting up

[ozshea]

i'll try that now, cheers.

[janobi]

For meeting your specific security and spyware needs, I strongly recommend you Spyware Doctor with AntiVirus.It provide Intelligent automated protection .
If you don't mind,reinstall the OS will better.

Reinstalling the OS would be a last resort. Run malwarebytes in safe mode first, it should get rid of the problems then.

[ozshea]

i ran a full system scan on malwarebytes in safe mode and it failed to detect any infections.
when i turn on the laptop im getting the windows security cntre message telling me my firewall and stuff is off and when i try turn it on that same message i was getting before keeps popping up, i basicaly cant do anything with the laptop at all....

[ozshea]

any helpers out there...??????

[caveman_nige]

Download stinger from mcafee for free and run it. It run independent of the os and an av apps.

[aftermath]

have a read of this m8, hope its what you are looking for.

PC Hell: How to Disable Security Alert Balloons and Notifications

[aftermath]

Try Spybot

also read and try these options. found on another forum.

Your error indicates that the Security Center service depends on other
services to be running.

Start | Run | Type: services.msc | Click OK |

Security Center needs these services running before it can start. Make sure
that these services are set to Automatic and started.

In this order...
1. Remote Procedure Call (RPC) (Practically everything depends on this
service to be running.)

2. Event Log (No dependencies)

3. Windows Management Instrumentation (Depends on (RPC) & Event Log to be
running first)

Then try starting the Security Center service. Make sure it's set to
Automatic.

If you have any other errors we need to know the Event ID & the Event
Source.

To open the Event Viewer...
Start | Run | Type: eventvwr | OK

For any Events that seem related to the problem...

Double click the event in Event Viewer | Click: the button below the second
arrow (looks like two pages) [[Copies the details of the event to the
Clipboard.]] | Paste into Notepad | Click:
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/defaul...kb;en-us;308427

This can also be very useful.
You need to have the Event ID & the Event Source.

Windows XP Professional Events and Errors
http://www.microsoft.com/technet/su...r=5.1&LCID=1033

[dasteph]

you could download clam av for a usb flash drive and scan your laptop from that.

[brumetw]

try to install another Anti-Virus software and scan again.

[sparky27]

This is arguably the best program for shifting rogue anti-virus.
The free fully functional version is top notch. Hitman Pro.

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