my friends pc is infected with some sort of virus, ive started it in safe mode and normal mode and im getting nothing except the windows xp start up screen but without the shortcuts for my computer and my documents its just a screensaver, i cant access anything at all, its just showing some sort of anti virus thing thats telling me my pc is infected with such and such a thing, any ideas how i get rid of this thing from it.
pc virus
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you could try clam antivirus portable which installs and runs from a usb drive before doing a format, but make sure you update before using.my friends pc is infected with some sort of virus, ive started it in safe mode and normal mode and im getting nothing except the windows xp start up screen but without the shortcuts for my computer and my documents its just a screensaver, i cant access anything at all, its just showing some sort of anti virus thing thats telling me my pc is infected with such and such a thing, any ideas how i get rid of this thing from it.
ClamWin Portable | PortableApps.com - Portable software for USB drivessigpicComment
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Use Malwarebytes.
Malwarebytes
Between that and a good antivirus I've not found anything that can't be removed.
Just try the above in normal startup and run it. If it doesn't clean it then boot in safe mode and run it again.Comment
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Go and download Vipre Rescue....its from a company (SunbeltSoftware)...will help you....either that or use a Kaspersky or other Anti virus Boot cd.....you should be good after that.....Comment
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thanks for your replys, i cant run malwarebytes because i cannot get into anything at all, im just getting a blank windows xp screensaver with some bogey antivirus thing telling me my pc is infected, i've tried safe mode and normal mode but to no avail, how would i go about wiping it clean and starting afresh...?
thanks....OZComment
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i just wiped the pc clean and started from fresh, its working fine now except one little problem, when i cleaned it out it saved a folder of all the old stuff that was on it and its 17GB in size, the problem is it wont let me delete that particular folder, the computer is running fine and it dosent realy bother me coz its a friends pc, but if i could delete it easily i would.
any suggestions...OZComment
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can you open the folder and try deleting the stuff in there, not just trying to delete the entire folder, you should be able to delete a lot of stuff and get back some of the 17gbi just wiped the pc clean and started from fresh, its working fine now except one little problem, when i cleaned it out it saved a folder of all the old stuff that was on it and its 17GB in size, the problem is it wont let me delete that particular folder, the computer is running fine and it dosent realy bother me coz its a friends pc, but if i could delete it easily i would.
any suggestions...OZsupport mountain resue
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Boot up into safe mode. Do a system restore to a date before the virus. This should stop the virus from activating itself. Then reboot into normal mode, i'd back up any data you would like to keep.
Or if you could get us the name of the virus we could help to remove it.
You could also do another instalation of windows WITHOUT FORMATTING THE HARD DRIVE and collect any data that way.
Once data is recovered, i would be definatly formatting the hard drive clean and starting again.
Once all back and running, data is returned to laptop, do a full system scan, including boot time scans with the chosen anti virus software you use (i'd be tempted to shift ship if he had 1 running and got a virus)sigpic
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