pc shut down

stephen123

Member

Join Date: Dec 2008

Posts: 86
#1

pc shut down

5 December, 2008, 18:02

hi i think i have picked up a virus my laptop will no shut down when i pres shut down it says fatal erra 00000001 can eneybody help
Tags: shut
aftermath

V.I.P. Member

Join Date: Mar 2008

Posts: 4345
#2

5 December, 2008, 18:04

switch it off.

boot up in safe more.

then do a system restore to last restore poiint
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stephen123

Member

Join Date: Dec 2008

Posts: 86
#3

6 December, 2008, 21:37

help

it will not start up in safe mode
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