Non-working Touchpad on laptop

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Dragon-Driver
    Newbie
    • Jul 2008
    • 6
    #1

    Non-working Touchpad on laptop

    Hi

    My touchpad stopped working after my laptop was dropped on the floor. I have used system restore and tried updating the driver for it, but it is still not working.
    When I touch the touchpad, the mouse pointer does not move and both right-click and left-click do not respond?

    My laptop details can be found below. Any help would be appreciated.

    Laptop: Toshiba Satellite P200-12D
    System: Windows 7 ? 64bit
    Synaptics TouchPad v6.3 ? port PS/2.
    Location: plugged into PS/2 mouse port
    Driver version: 13.2.1.0
    Driver Date: 12/06/2009

    The device is enabled and working properly according to the device status of the device (properties).
    Tags: None
    • allycoops
      V.I.P. Member
      • Feb 2008
      • 1075
      #2
      It could be busted because of the drop, but just a chance that when dropped you disabled the pad.

      Try holding down FN and F9 keys together for a few seconds. see if its disabled, if it is release the keys then hold them down again. page 6-3 in your manual.

      http://support1.toshiba-tro.de/tedd-files2/0/userman-en-20071108171014.zip


      Let the others come after us, We welcome the chase

        Comment

        • andy91
          V.I.P. Member
          • Aug 2010
          • 3583
          #3
          Could use a mouse if all else fails i had the same problem and i lost the keyboard,

          Andy.
          New Members http://www.digital-kaos.co.uk/fo rums/f5/forum-rules-2/ A Good Place To Start

            Comment

            • Dragon-Driver
              Newbie
              • Jul 2008
              • 6
              #4
              Originally posted by allycoops
              It could be busted because of the drop, but just a chance that when dropped you disabled the pad.

              Try holding down FN and F9 keys together for a few seconds. see if its disabled, if it is release the keys then hold them down again. page 6-3 in your manual.

              http://support1.toshiba-tro.de/tedd-...1108171014.zip
              No such luck. It's also my worry that it is busted, but I wanted to try everything, before paying a fortune to have it repaired.


              Originally posted by andy91
              Could use a mouse if all else fails i had the same problem and i lost the keyboard,

              Andy.
              Yeah, that's what I'm doing now.

                Comment

                • ttaisia
                  Newbie
                  • Jun 2008
                  • 14
                  #5
                  You could download latest drivers from synaptics, install them and see if that makes a difference.
                  Drivers | Synaptics

                    Comment

                    • Dragon-Driver
                      Newbie
                      • Jul 2008
                      • 6
                      #6
                      I tried updating the drivers, but there is still is no change.
                      I also tried opening up the laptop, and checking the wire for the touchpad, but there was nothing wrong with it. I plugged it out and in again, but still no change.
                      I guess now that the touchpad is not working due to physical hardware issues caused by the fall.

                      I will take it to a repair man. Thanks for the help guys

                        Comment

                        Previous template Next
                        Working...