E5832 PC connectivety problem

[shahnoor]

i recently updated e5832 firmware
update was successful but modem wireless not working
even no modem appears in device manager .
Lan also showing disconnected
mobiles partner also can not detect the device

please any suggestion ?

[Jim.Mahoney]

Have you tried a Factory Reset on the device?

[shahnoor]

Have you tried a Factory Reset on the device?

yes i tried . even i tried to install another firmware

all lights on device are working.
some time Pc detect modem even i can access The config page 192.168.1.1
but lan shows as disconnected

[Jim.Mahoney]

Have you tried putting new settings in the set up page? If you have flashed unbranded firmware then the settings will be blank!

[shahnoor]

Have you tried putting new settings in the set up page? If you have flashed unbranded firmware then the settings will be blank!

dear setting is not a problem .
problem is that device's wireless in not working even its enabled
and the Modem does not appear in device manager . only com ports and Lan detected , but lan also not connecting

btw i tried both firmware from DC files web site
and another firmware from Egypt Etisalat mobile ( which must have config file )

[Jim.Mahoney]

If you can connect to 192.168.1.1the the Wi Fi is working!

Try it on another PC and if it works on another computer then fully uninstall all Huawei programs from your PC and reboot before trying again...

[shahnoor]

If you can connect to 192.168.1.1the the Wi Fi is working!

Try it on another PC and if it works on another computer then fully uninstall all Huawei programs from your PC and reboot before trying again...

i tried other systems .
its not every time that i can access 192.168.1.1
and if i do because of USB cable connected .
there are no WLAN signals even the Blue light on device is working and wlan is also enabled in 192.168.1.1
usb lan also disconnected

[Jim.Mahoney]

You still don't say what device it is?

D5832 or E5832s ??

[shahnoor]

You still don't say what device it is?

D5832 or E5832s ??

E5832

[shahnoor]

dear m waiting for your ans >