sky Not working

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  • yasminandrio
    Banned
    • Oct 2009
    • 1256

    #1

    sky Not working

    Sky not working, Working fine on wednesday but not working at all yesterday or today, just shows no signal, checked f-connecters both ends, dish not moved nomally reset and a forced software reset, spoke to customers repairs who reset the lnb with no joy, anyone whos had same problem or who can help would be good thanks all.
  • Manic01
    Banned
    • Dec 2008
    • 5117

    #2
    Reset the lnb?

    Comment

    • yasminandrio
      Banned
      • Oct 2009
      • 1256

      #3
      Thats what the repairs team said on the phone last night, went through the sky menu, did health check and once the health check has finished it give u the option of restting the lnb which i did but still no joy same error.
      Last edited by yasminandrio; 6 May, 2011, 09:59.

      Comment

      • Manic01
        Banned
        • Dec 2008
        • 5117

        #4
        What can happen is sky box defaults to incorrect tp maybe this was what they meant.
        What error code shows?

        Comment

        • yasminandrio
          Banned
          • Oct 2009
          • 1256

          #5
          No Error code just no signal just says no sat signal, but thats on both boxes, i was thinking water in fconnecters but in both is a bit much!! and all seals look good have checked them and disconnected them and reconnected them but still no joy!!

          Comment

          • Manic01
            Banned
            • Dec 2008
            • 5117

            #6
            You tried spider on the dish to see if connections ok?

            Comment

            • yasminandrio
              Banned
              • Oct 2009
              • 1256

              #7
              Well the Sky set up what i am talking about is a mate at work, so he doesnt have the joys of other boxes?? but in total he has three sky boxes all saying no signal, and now he has just told me sky said it could be a fault which the dish!! but thats less then a year old.. do you think he should get some cable off me and a few f-connetors and give that a go?? but all cables having water in is a bit far fetched!!

              Comment

              • Manic01
                Banned
                • Dec 2008
                • 5117

                #8
                I would nip round with another workingreceiver, just set up on 28.2e and see if it gets a signal.
                If not can only be lnb or cable.
                Or get him to bring his receiver to you.
                Sounds like cable possibly water ingress.
                If its a quad lnb not all ports would go at same time.

                Comment

                • Manic01
                  Banned
                  • Dec 2008
                  • 5117

                  #9
                  Just to add, dishes only go out of line not faulty.
                  Try one of your reeivers round there, check dishpointer to see if it's moved.

                  Comment

                  • yasminandrio
                    Banned
                    • Oct 2009
                    • 1256

                    #10
                    Were going to try new cables first, not a good weekend for him not to have his sky working.

                    Comment

                    • yasminandrio
                      Banned
                      • Oct 2009
                      • 1256

                      #11
                      Originally posted by Manic01
                      Just to add, dishes only go out of line not faulty.
                      Try one of your reeivers round there, check dishpointer to see if it's moved.

                      I've said that to him i'm just quoting what the sky repaire team said to him, also he did say he couldn't even move the dish it was that well fixed!!

                      Comment

                      • thijs
                        DK Veteran
                        • Apr 2010
                        • 1096

                        #12
                        Take a spare lnb with you they are cheap enough nowadays,
                        to see if that fixes it.
                        Everything discussed on this forum is for experimental and educational purposes only. Use the information at your own risk.

                        Comment

                        • yasminandrio
                          Banned
                          • Oct 2009
                          • 1256

                          #13
                          Originally posted by thijs
                          Take a spare lnb with you they are cheap enough nowadays,
                          to see if that fixes it.

                          Nice one thanks this is where i think the problem is, Lnb or water!! i can't see anywhere else where the prob could be.

                          Comment

                          • setfiretorain
                            DK Veteran
                            • Jul 2010
                            • 934

                            #14
                            Strange that is bud, hope you get it fixed up!

                            Regards.
                            '"If you can't make decisions in life, you're a bloody menace. You'd be better becoming an MP!"
                            Quote from Mr Shankly, YNWA, JFT96

                            Sat Boxes
                            Spiderbox 7000 HD with " gift "
                            Dreambox 500s.

                            Dishes
                            1.1 Motorised triax satellite dish single LNB.
                            Sky minidish self fitted.

                            Comment

                            • dave-h
                              DK Veteran
                              • Apr 2010
                              • 659

                              #15
                              Originally posted by yasminandrio
                              Nice one thanks this is where i think the problem is, Lnb or water!! i can't see anywhere else where the prob could be.
                              Are any of his Sky boxes Thomson boxes by any chance?

                              Comment

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