No signal displayed on Samsung Sky HD Box

[bclark1605]

I have a Samsung Sky HD Box which appears to have stopped working. I have not used it for a while as I had cable TV but want to start using it for the free channels again. When I turn it on I get a messsage saying that there is no signal being received. I have checked the signal strength but the box indicates that there is no signal or strength! I know that there is a signal and have even taken my box to a friends house and plugged it in there to double check that it's not the dish and the message is still there. Any help or ideas would be appreciated. Thanks

[Manic01]

Does it have correct tuner selected ie is feed in correct inlet.

[owenb]

do u have 1 feed or 2 going into it? if only 1 u need to set the box to single tuner mode or it constantly displays no signal

[seanmckeown]

press services

press 0,0,1 select

go to setup menu

go to single feed mode, select yes

save

[owenb]

cheers sean i couldnt remember what the combo for it was been a long time isnce i used a sky hd box cheers mate

[seanmckeown]

no problem, just checking my box though and i only have 1 feed in it but in the settings I dont have single feed selected, and i have no problem with my signal

[owenb]

yeah i remember some of the sk hd were fine with single feed, others if u didnt select had issues mate

[bclark1605]

yes it is set up correctly

[bclark1605]

I have two feeds going into the box but still don'g get anything

[bj1]

try a forced software download by holding the back up button in and turning power off by the wall keep back up button pressed in untill software update is displayed on screen, sometimes this kicks the tuner back in if this does not work its most likely the tuner needs replacing......BJ1