hellp on spiderbox 9000hd not connecting on internet

[youngie1]

spiderbox 9000hd not connecting on internet. ok all just brought the spiderbox. brand new got the latest image on the box 15/11/2011.. it will not conect to both of my routers one netgear and one linksys.. where am i going wrong or is my box bust. cheers lee

[ramjet]

it has to connect to the router in order to work over the internet , so ensure it hads a valid ip from the router, or make it a fixed ip like mine are, then check the ip and mac code are seen in the admin panel of the router being used for the internet, same as you would with a laptop or a pc

once it has a valid ip it should get an internet connection and the "gift" will work once its been registered

[youngie1]

ok mate thank you but i am really stuck here i dont no how to do the above i have tryed with no luck. i must be doing something wrong can you guield me cheers lee

it has to connect to the router in order to work over the internet , so ensure it hads a valid ip from the router, or make it a fixed ip like mine are, then check the ip and mac code are seen in the admin panel of the router being used for the internet, same as you would with a laptop or a pc

once it has a valid ip it should get an internet connection and the "gift" will work once its been registered

[notluckyuk]

yougie, if you press menu then network then ipsetup what do you see?

[youngie1]

networking setting auto all the rest ooo.ooo.ooo apart from the mac address 00.26.61.xx.xx.xx that is it mate cheers lee

yougie, if you press menu then network then ipsetup what do you see?

[notluckyuk]

network is not connected then, it should be a straight through cable is DHCP enabled?

[youngie1]

i dont no mate i dont understand what i need to do i have been on it for 2 days now. cheers for your qwick reply mate lee

network is not connected then, it should be a straight through cable is DHCP enabled?

[Manic01]

Follow the set up instructions to the letter, it is plug n play.

[youngie1]

sorry mate what intrustion are they mate.

Follow the set up instructions to the letter, it is plug n play.

[notluckyuk]

have you checked the network cable or swapped it for one that you know works? it does sound to me like there is no connetion as the 000.000.000.000 Ip if you had a 169.xxx.xxx.xxx then its the box or router...

[youngie1]

ok mate i have tryed 2 eternet cables what work with still no luck. do you think my box is bust mate cheers lee

have you checked the network cable or swapped it for one that you know works? it does sound to me like there is no connetion as the 000.000.000.000 Ip if you had a 169.xxx.xxx.xxx then its the box or router...

[cactikid]

have you got a lappy you could plug that lan cable in to check for connection,sometimes you need to power off box modem and router for 30 secs then on it may then get a connection.

[Manic01]

Could be router set up.

[notluckyuk]

no dont think so, network cable from router to spider then in the menu turn off the network restart the spider and turn the network back on then restart the router

[youngie1]

ok mate i have also tryed it on my mate sat feed and router with the same out come. will i need to go into my router setting and do something in there cheers all for your replys lee

no dont think so, network cable from router to spider then in the menu turn off the network restart the spider and turn the network back on then restart the router