blade 7000 stopped connecting with Vmedia Broadband

[bonse15]

Hi,

I've had my blade 7000 for about a week now and all was working fine. I connected it to my Vmedia superhub, downloaded the latest firmware and entered id's and passwords e.t.c.

Since Monday evening all the s#y channels are scrambled and the blade will not connect. when i press 9991 it says it's active but disconnected - pressing the red button to connect doesn't do anything.

Looking at the IP settings i can see the IP details of my superhub and all looks normal.

I've tried resetting the superhub and tried restoring the blade to factory settings but the problem is still happening.

I've also been in touch with the client and he says all is fine his end.

Is it possible for Vmedia to block the connection to the blade and if so how do i reconnect it?

Many thanks in advance, any info is grealty appreciated.

[cactikid]

have you tried powering off at rear for 30 secs box,modem.and router then on wait a min and retry

[smoggie]

Is your box still able to connect to the online features of the box?? Try the likes of Youtube, updating epg, weather or maps. This will determine if your box is connecting to the internet. If it is connecting to internet then look more closely at the details you have entered for your line

[bonse15]

Hi, I've tried powering off and waiting then switching back on but still doesn't connect.

When I click on blade online it let's me through to YouTube and weather e.t.c but when I try and view a video on you tube it it says connecting to server but then doesn't do anything. Updating epg is working fine.

I've triple checked the details added and all are correct. Seems random that it was working fine for a few days then just stopped connecting even though I've not changed any settings?

[vorlon2257]

Rollback to an earlier firmware, I think the latest firmware has connection issues for some.

[bonse15]

Which version do you recommend? Do you have it so I can download it? Thanks

[vorlon2257]

Think this is the version I'm using at the minute....

http://www.digital-kaos.co.uk/forums/f11/blade-media-7000s-patched-firmware-05-01-2012-81x-249542/

there is another version from march on the forum as well do a search for Blade Firmware.

[lac]

The first few days was it a test line ?,ask the client to confirm your line.

[bonse15]

I think I'm already using this firmware from January but will give it a go later, thank you!

I've been in touch with the subscriber and all is fine his end. Te broadband line works when I connect it to my laptop too.

I'm really confused with this to be honest but thanks for the help so far.

[bonse15]

OK, I've tried factory resetting the blade and uploading different firware but the issue is still happening.

I'm able to update the EPG and see the file list when i click on 'blade online' so the box must be connected to the internet right???

any other suggestions? I've tried emailing the subsriber to ensure the line wasnt a test line but havent heard anything back yet.

Any other suggestions? PLEASE HELP!

[gaz31]

The only way to rule out if its at your end is to get a test line from
another server, if that works then it must be the original server.

[bonse15]

Do you know how I'd get a test line from another server?

Thanks

[irishbluestaffy]

google it m8

[ccgovender]

Firmware

Good afternoon All

Can anyone of you gr8 ppl advise what is the latest firmware for the blade 7000s.

Any help will be greatl appreciated.

Regards

Chris

[zee24]

Here you go mate

Download BM7000s May 14 2012 86x.zip from Sendspace.com - send big files the easy way