skybox m3 and virgin super hub

[a1gunner]

got my friend a m3 skybox went over yesterday to set it up all went well then he phoned me yesterday afternoon to tell me the box went off i told him to reboot hud the reboot box he done this 4 or 5 times still nothing so i told him to bring box over to my house and i tried it in my place and it came on rite away anybody know why it wont connect at his place

[notluckyuk]

Virmin had major outage problems yesterday...from 3:15pm until lateish...check there status pages...random outage across the entire network