HELP - Protek 9760HD IP dead after factory reset

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  • alan0402
    Newbie
    • Oct 2012
    • 4

    #1

    HELP - Protek 9760HD IP dead after factory reset

    Hi,

    I've had my Protek for just over a year, and last evening when I switched it on there was no picture on any channel, just a pixelated mess on the screen. When I entered the Menu, it was unreadable. So today, after seeing there was no change, I did a factory reset. Now my box seems to be dead, no satellites, no channels, no Menu text, nothing. Is the box dead after only one year, or is there a procedure to follow to get it back up and running that is not described in the user manual.

    I should mention that it's attached to a steerable 100cm dish which is currently pointing at 28 deg East.

    Any help would be greatly appreciated.

    Alan
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