My friend clicked on the search for updates and updated the box and know it is stuck on boot I have tried to to flash it but nothing is happening . Please advise
Zgemma h2s stuck on boot
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Did your friends box have the Openvix image on it? If so, updating the box through the menu will kill it.
Try this Openatv backup image by martin035:-
This Backup Image is for the Newer H series of Zgemma Satellite receivers, it will work on the H.S and H.2s and confirmed working on the H.2H by Hadron @post #116 (requires additional setup for cable see post #119) but hasn't been tested on the H5 Openatv5.3 Backup Image with New improved Sky Skin, OTA update safe ?
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