What's up with my sky plus???

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  • MisterBlueSky
    Newbie
    • May 2010
    • 1

    #1

    What's up with my sky plus???

    Hi all,

    Had a quick look at this forum and a lot of you guys are talking real technical stuff. My problem might seem trivial !!

    Anyway, please bear in mind I have absolutely no experience of satellite tv, other than using turning it on and watching it.

    So this is the thing, a lot of my channels are starting to freeze momentarily then catch up with itself, resulting in the program being really jerky and unwatchable. As far as I can tell, the sound does not freeze when the picture does, it seems to be quite smooth. I've turned the box off, took out the sky card and put it back, but that didn't do anything. I did notice that my sky card looked slightly scorched on the other side of the chip. Is that normal?? It's about 18 months old, if thats helpful. No trouble previously.

    Hope someone out there can help, as I really don't want to phone sky judging from what i've read.

    Cheers guys

    Mr B
  • cactikid
    V.I.P. Member
    • Sep 2008
    • 12017

    #2
    maybe check cable connection are tight on lnb and on receiver
    check also if level is down more than most as if dish may need re alignment.

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