Need hepl with sky+ HD box

[lizfix2000]

I am having major problems with my sky+HD box. It is very slow at realising that we have pressed any buttons, also when we have recorded anything we cant watch it as the picture just jumps and get all pixally, or the screen just goes blue. Is there anyone who can tell me what is wrong and how to fix this PLEASE.

[Shady]

try this from another thread
DIY SKY PLUS REPAIR

REMINDER - You are responsable for any repairs or actions taken to repair your SKY + equipment

Stage One - "Full System Reset"

1. Turn on your Sky + box

2. Press the "Services" button on your Sky+ remote

3. Select the option "System Setup"

4. Access the hidden menu by pressing "0 then 1 then select" on your Sky+ Remote

WARNING - The next Stage will result in you losing all previous recordings!!!

5. Select "Full System Reset" - (Please ignore all other options under this menu)

6. Allow the system some time to reset itself, and then it will turn off

7. Turn on the Sky Plus Box

8. Hopefully all recording problems are resolved - If not proceed to "Stage Two"


Stage Two

1. Remove Sky Plus Box "Mains Cable" - (either from wall socket or back of Sky + Box)

2. Hold down the "Left and Right Arrow Buttons" on the front of the Sky + Box

WARNING - The next stage will result in you losing all previous recordings!!!

3. Reconnect the power

4. Remain holding the "Left and Right Arrow Buttons" for around 30 seconds

5. The "Green Sky + Ring", on the front of the Sky+ Box should now light up

6. Release the "Left and Right Arrow Buttons"

7. Press Select on the front of the sky + Box

8. Now the System will "Format the Hard Drive" - The "Green Sky + Ring" will now spin backwards

9. Allow the system upto 10 minutes, and then it will turn off

10.Turn on the Sky Plus Box

11.Hopefully all recording problems are resolved - If not proceed to "Stage Three"


Stage Three

1. Remove Sky Plus Box "Mains Cable" - (either from wall socket or back of Sky + Box)

2. Hold down the "Backup Button" on the front of the Sky + Box

3. Reconnect the power

4. Remain holding the "Backup Button" for around 30 seconds

5. The lights on the front of the Sky+ Box should now light up

6. If your TV is connected to the Sky + Box, the following message will be displayed "Updating System Software"

7. Release the "Backup Button"

8. Allow the system upto 15 minutes, and then it will turn off

9.Turn on the Sky Plus Box

10.Hopefully all recording problems are resolved - If not you'll have to call Sky, and they'll promise to repair or replace it for ?65


SPECIAL NOTE - If the following message is displayed - "Recording Interupted" - when recording or live pause is attempted:

9 times out of 10 it means the "Sky viewing Card" IS paired with a Sky Plus Box - Just not the one your using!!!