Help with my S9HD PVR

[robbell]

Hi Guys
I'm new to the forum and Hope someone can help I have the S9 openbox I can get all my programmes OK but the damn thing keeps freezing/flickering I'v changed all my leads even the LNB still no joy

[mast]

Hi

Is that on your free channels too or just the pay ones, if its the pay ones then perhaps problem on provider end.

Regards

[darcu5]

is it freezing/flickering on free to air stuff?

any idea which firmware your running

[robbell]

no all the FTA channels OK

[robbell]

I don't know about firmware have been in touch with provider says mine is the only one with a problem

[mast]

Hi

Then I would say its a server issue probably over subscribed. You need to contact whoever you are with.

Regards

Edit: Have a look via the menu to see what firmware you are on.

[darcu5]

or try a test off someone else.

[robbell]

could you tell me where to look on the menu to find it

[mast]

H

Dont have an openbox but think if you go into menu and info should tell you firmware date, think it will start with a H or similar.

Regards

[darcu5]

menu
tools
information.. on bottom line it tell you the version

[robbell]

can't find the damn thing anywhere,I think it may be as you say oversubscribed its the second box I have bought said the first one was faulty have been offered my moey back but if so will be stuck with nowhere else to go
thanks alot for your help
Rob

[mast]

Hi

Well its like darcus has suggested try a test line with someone else.

Regards

[robbell]

Hi
Its C2HS2-11-09-14:0900CMT

Regards

[mast]

Hi

Dont really think the firmware is an issue here. If your box is a clone then think the anonymous firmware works pretty well.

You wil need to check if your box is orig or clone and flash accordingly if thats what you want to try.

Theres a thread on here on how to check wether box is clone or not.

Would rather try a test line first. Oh and what was wrong with your first box as a matter of interest.

Regards

[robbell]

it was exactly the same but told it was faulty but was out of warrenty so I bought this new one but its the same

Regards