Sky Open Box X3 HD PVR Subtitles issues?

[kalamorgan9]

Can anyone help me please? My sky open box x3 box has subtitles on it and i cannot remove them. I have tried everything there is no option to turn them off... did anyone else have the same issue and if so how did they resolve it? I am inexperinced with how all this works because i am new to it and therefore have no clue so need some help. Appreciate it,

Regards,
Kala

[DW190]

Can anyone help me please? My sky open box x3 box has subtitles on it and i cannot remove them. I have tried everything there is no option to turn them off... did anyone else have the same issue and if so how did they resolve it? I am inexperinced with how all this works because i am new to it and therefore have no clue so need some help. Appreciate it,

Regards,
Kala

Button on Remote Control

"Subtitles"

[kalamorgan9]

subtitles

no i have tried the sutitles button, however when i press it nothing happens. A guy who also bought the same box as me had the same issue as me and said he had to download a new image or firmware to get rid of the subtitles. I have no idea what this means or how i ca do this without losing my channels! can you help?

The subtitle are driving me insane now... its funny because my dad has the exact same box as me- sky open box x3... when he clicks subtitles 3 options come up with the last one being off...so he clicked off and wala!! its so annoying that i cant do this