Keep getting "SCRAMBLED"

[boylan]

Hi i keep getting a scrambled message on HD channels is this to do with my signal i know its not my provider as i know others who use the same provider and its fine for them, thanks in advance for the help

[termiantor]

scrambled has nothing to do with signal mate are u running your box hard wired or wireless
if your sure everything is ok your end contact your provider

[sb18180]

it could be anything to do with internet side slow ping speed,router speed,wifi if using it down to the server.

[singh1234]

Hi, I am getting the same problem here where getting scrambled

[andy91]

Wifi on these are crap use Ethernet.
If the fta channels are ok its internet related either crap isp or server.

Andy

[boylan]

Hello all thanks for the replys I think it may be my router slowing the signal down, as my laptop is dropping signal too when connected, i use homeplugs so i can use ethernet

[mark8393]

Hello all thanks for the replys I think it may be my router slowing the signal down, as my laptop is dropping signal too when connected, i use homeplugs so i can use ethernet

Are they plugged straight into socket? I know some font like going in extension leads

[boylan]

Are they plugged straight into socket? I know some font like going in extension leads

Yes mate both plugged into the socket

[sb18180]

its not so much speed its a good ping to your server you need. try a test at pingtest.net it will give you an idea. also alot of people who are getting troubles are newbies. as you get more into it you will know the things to check and look out for and what causes issues and what does not.makes me laugh when people have the box 5mins get glitching or cannot connect to a server and blame one of two things the firmware or the line!! never the way they have setup the box. it comes with experience its all the fun of it. it gets boring if everything is running 100% theres nothing to do then only watch tv .

[boylan]

Yeah im a noob to all of this that is the result of my ping test thanks for the help by the way always nice to see someone helping others not just abusing them because they dont know :P

[sb18180]

also always good to reboot satboxes,routers and modems regular (daily if possible) to remove any stale connections. also try connecting your satbox direct to modem if you have one and test quality then. also boyian you ping is not very good and you are getting packet loss maybe the cause? or its just talktalks crap service

[boylan]

also always good to reboot satboxes,routers and modems regular (daily if possible) to remove any stale connections. also try connecting your satbox direct to modem if you have one and test quality then. also boyian you ping is not very good and you are getting packet loss maybe the cause? or its just talktalks crap service

Hi i have went into my router settings and reset my router to factory settings and this seems to have sorted my problem, now my ping test is

Thank you for the help

[sb18180]

thats a bit better

[boylan]

Could it be better than that? whats yours round about?

[heigold2008]

I was ok until Sly updated my hd box and now there is an extra number on my box serial number i have tried to sort this out with my server to no avail i get all channels except hd and movies think they have changed the boxkey system somebody will figure it out hopefully soon