Openbox S10 does not pick up signals from LNBF?

[nguyen]

Hi,

I have an elliptical dish (from Shaw Direct - Canada) and the model of its LNBF is as follows:

Triple Satellite Quad Output Switchable xKu LNBF
Model Name: SHAW60E - SKW 3112 298 04422
Input Frequency: 11.023 - 12.223
Output Frequency: 950 - 2150 MHz (Non-stacked)
Linear Polarization: Vertical 10.5 - 14.2V; Horizontal 15.2 - 21.0V

I tries to use this dish to get FTA channels from two satellites: Galaxy 19 (97W) and SES 1 (101W). My problem is that I cannot get the signal on either of the two satellites. The TV screen always shows Signal Intensity of 45% and Signal Strength of 5%, regardless of how I try to point the dish. I also hooked up a satellite signal meter and can see that the signal level changed when I moved the dish. Does it mean that the Openbox S10 does not work with the LNBF I currently have, or do I need to set the FTA receiver in some way to get the signals? In fact I have been playing around with many different settings (especially in the antenna setup) of the receiver but nothing seems to work.

PLEASE HELP!!!

Thank you.

Ha

[mahrkpat]

I remember from a long time ago that the S10 was unable to detect LNBF, you will find that signal intensity and signal strength will remain the same even when you disconnect the LNBF, I would suggest that you will have to replace LNBF to a standard LNB, if anyone knows different correct me if I am wrong.