no signal on fta channels openbox x5

[gingeee85]

hello im having trouble with the openbox x5, iv done a channel scan but when I come to choose a channel it says no signal, evry time, can anyone help?

[cactikid]

scanning on wrong sat or dish has moved maybe,all cables connected and tight?

[gingeee85]

Yes mate all cable in right and dish is alligned propeely as my vu+ box works fone on the same cable. Im scanning astra 28.8 or whatevee it is. I feel i might need to try an older firmware if i find one

[cactikid]

was it an automatic scan [ scanning all tps ] or a manual scan imputting tp info?,firmware should not stop you there on scanning.cable in correct input on rear of box.?

[gingeee85]

Yeah its in the top one. Says signal 80 idd % and quality 0% on every channel. It was an automatic scan. My transponer name is not the samw as any other iv seen. Its called 28.2e fta only but even fta isnt working

[gingeee85]

Thats why im thinking to try an older firmware if i can find one older than this april one

[gingeee85]

hmmm just tried updating to the latest firmware and it keeps saying no match file. any ideas, have I been sold a clone box?

[samsid]

Try checking lnb freq setting on box

[gingeee85]

what you mean matey the lnb frequency?

[mahrkpat]

Try to add the satellite manually just put the name as Astra and position as 28.2e , once you have added the satellite, select this sat and then do a scan.

[gingeee85]

well we appear to be working now on the fta front, now to figure out how to add something else