Skybox f5s modem problem

[aidanmc88]

The Internet on my skybox keeps disconnecting,it seems to happen about every half an hour when I am watching something then it will come up as scrambled but when I check the you tube app that's stop working as well.When I switch the modem off and on it all starts working again but it's a pain in the ass having to do this all the time.Any suggestions??

[bottleandahalf]

The Internet on my skybox keeps disconnecting,it seems to happen about every half an hour when I am watching something then it will come up as scrambled but when I check the you tube app that's stop working as well.When I switch the modem off and on it all starts working again but it's a pain in the ass having to do this all the time.Any suggestions??

Contact your ISP.

[bbb_uk]

Is anything like laptop/computer ok browsing the internet during the SAME time your box has problems (but before you reset router/modem)?

How have you got box connected to internet? WiFi, ethernet or homeplug/powerline adapters?

[aidanmc88]

Everything else works perfect just skybox and its connected to my virginmedia router with an Ethernet cable

[jstrevor]

Area fault? Or maybe change Ethernet port ?

[ar5ena1]

Maybe try a different router and see if you are experiencing the same issue

[aidanmc88]

Changed Ethernet port in back of router so far so good not had to switch the modem off the full night cheers guys